Healthcare professional with solid background in nursing supervision and patient care management. Proven ability to lead teams effectively and improve patient outcomes through strategic planning and resource management. Known for fostering collaborative team environments and adapting to evolving healthcare challenges while utilizing critical thinking and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
RN Supervisor/Case Manager
Innovative Life Solutions
8484 Georgia Ave, # 900, Silver Spring, MD
03.2013 - Current
Assisted nursing staff in delivering patient care and managing daily operations.
Collaborated with multidisciplinary teams to ensure effective communication and patient outcomes.
Supported the implementation of safety protocols and infection control measures.
Maintained accurate patient records using electronic health record systems.
Observed and reported changes in patient conditions to senior nursing staff.
Participated in staff training sessions to enhance team skills and knowledge.
Facilitated patient admission processes, ensuring compliance with hospital standards.
Contributed to quality improvement initiatives aimed at enhancing service delivery efficiency.
Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
Ordered all pharmacy supplies and kept check on inventory levels.
Developed and implemented training programs for staff.
Monitored program performance and outcomes for successful delivery of services.
Provided leadership, guidance and support to staff members.
Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.
Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Reduced medication errors by providing thorough training and supervision to nursing staff.
Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
Evaluated and monitored care and services throughout shift to improve quality levels.
Inventoried medications, supplies and equipment and distributed stock to patients.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Administered vaccinations and conducted health screenings for early detection of illnesses or diseases among patients.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
RN Floor Nurse
Laurel Hospital
Laurel, MD
02.2014 - 09.2022
Administered medications and treatments as prescribed, ensuring patient safety and compliance with protocols.
Monitored patient vital signs, promptly identifying changes to inform care adjustments.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
Educated patients and families on health management strategies, enhancing understanding and adherence to treatment regimens.
Implemented evidence-based practices to enhance care delivery efficiency and improve patient outcomes.
Conducted regular training sessions on infection control measures, promoting a safe hospital environment for patients and staff.
Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
Examined and treated patients' injuries and pressure wounds to promote healing.
Delivered treatments and direct nursing care according to physicians' orders in [Type] environment.
Administered medication such as insulin and monitored patients' responses to detect problems.
Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Implemented care plans for patient treatment after assessing physician medical regimens.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
LPN Team Lead
Azure Healthcare
Lanham, MD
11.2002 - 02.2012
Supervised nursing staff, ensuring compliance with healthcare regulations and best practices.
Coordinated patient care plans, enhancing communication between multidisciplinary teams.
Mentored new LPNs, promoting professional development and adherence to clinical protocols.
Implemented process improvements that streamlined patient intake and discharge procedures.
Updated patient medical records with services provided, health conditions, and response to treatments using [Software].
Administered medications and injections to patients.
Monitored patient health conditions to report changes to assigned physician.
Delivered emotional support to patients and families during challenging times.
Provided patient education on health care issues and prescribed medications.
Helped patients complete bathing, dressing and eating.
Developed and implemented individualized patient care plans.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Administered medications and treatments according to established protocols, ensuring patient safety and compliance.
Conducted comprehensive patient assessments to identify healthcare needs and develop appropriate care plans.
Educated patients and families on disease management, medication adherence, and preventive health practices.
Streamlined documentation processes using electronic health records for improved accuracy and efficiency in patient tracking.
Administered medications safely and effectively, preventing adverse reactions or complications.
Dispensed and administered patients' medications following care plans and physician's orders.
Delivered emotional support to patients facing challenging diagnoses or difficult treatments, fostering resilience during recovery processes.
Conducted home visits to monitor patient status, adjusting care plans as necessary for optimal health outcomes.
Served as a liaison between patients and their healthcare providers, advocating for their needs while promoting informed decisionmaking.
Interpreted lab results and followed physicians orders to prescribe medications or other treatments.
Supervised and monitored LPNs and CNAs daily to provide essential training.
Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
Administered effective nursing care to ill, injured, convalescent and disabled patients.
Education
Master of Science - Nursing (BSN)
Shenandoah Universty
Winchester
06-2012
LPN - Nursing
University of District of Columbia
Washington, DC
04-2008
Bachelor of Arts - Nursing
University of Yaounde
Cameroon
09-1982
Skills
Clinical leadership
HIPAA compliance
Medical documentation
Patient care coordination
Quality improvement
Care plan development
Continuing education
Wound care expertise
End-of-life care
Vital signs monitoring
Disease prevention
Home health care
Mental health care
CPR certification
Patient education
Immunization administration
Nursing intervention evaluations
Medication administration
Clinical assessment
Nursing documentation
Compassionate care
Physical assessments
Healthcare regulations
Clinical judgment
Medication and IV administration
Discharge planning
Blood draw and sample collection
Case management
Nonviolent crisis intervention
Healthcare program planning
Preventive health
Emergency diagnostics
Problem-solving
Multitasking
Basic life support
Excellent communication
Direct patient care
Reliability
Teamwork and collaboration
Accomplishments
Supervised team of 20 staff members of licensed and non-licensed personnel
Documented and resolved issues which led to improved patient care
Achieved patient safety through effectively helping with staff training and patient education
Certification
Certified; Registered Nurse (RN); Licensed in DC, MD, VA