Emilio Bautista
Philadelphia,PA
Summary
Team-oriented and methodical assistant with strong attention to detail and good multitasking skills. Six years of experience detecting, fielding and resolving support needs. Results-drive coordinator skilled at building and obtaining information. Specializing in Insurance providing expert technical and procedural guidance to enhance productivity and increase work accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Assistant
Liberty Mutual Insurance
01.2022 - Current
- Review and verify information which may include legal documents, wage calculations and secure claims.
- Provide guidance to claim adjusters in three states of Massachusetts, New Jersey & Pennsylvania.
- Researched and analyzed the claim file to verify proper payment of claims.
- Conducted day-to-day tasks to maintain information on files and process paperwork.
Subrogation Claims Assistant
Philadelphia Insurance Companies
10.2018 - 10.2021
- Verified data/material which included reports, contact information, mail and editing the file.
- Worked productively in fast-moving work environment to process on average of 35 new/existing claims a day.
- Managed voicemails, claim files, letters, notices to customers and claimants.
- Collaborated with internal departments, insurance carriers, attorneys, and state departments in order to achieve fast resolution of claims.
Claims Assistant / Data Entry Clerk
Philadelphia Insurance Companies
06.2017 - 10.2018
- Executed record filing system to improve document organization and management.
- Build relations with peers, claims managers and candidates in survey/games
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Updated spreadsheets and databases to track, analyze and report on claim recoveries
- Perform via zoom interviews and provide feedback to upper management for the department.
Education
High School Diploma - Business Education
Mercy Career & Technical High School
Philadelphia, PASkills
- Technical Guidance
- Problem-Solving Abilities
- Microsoft Office Expertise
- Lead Development
- Customer service
- Administration Experience
- Insurance Practices
- Communications Strategies
- Outlook Expertise
Certification
- O.S.H.A 10 Certification - 2014
- Microsoft Office Certification - 2010
Timeline
Technical Assistant
Liberty Mutual Insurance
01.2022 - Current
Subrogation Claims Assistant
Philadelphia Insurance Companies
10.2018 - 10.2021
Claims Assistant / Data Entry Clerk
Philadelphia Insurance Companies
06.2017 - 10.2018
High School Diploma - Business Education
Mercy Career & Technical High School
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