Emilio Cabrera
Teaneck,NJ
Summary
Dynamic and trilingual Crew Member/Cashier at McDonald's, excelling in customer service and cash handling. Demonstrated ability to enhance customer experiences, achieving rapid service goals through effective teamwork and problem-solving. Skilled in communication and POS operation, adept at fostering positive interactions and resolving complaints professionally.
Overview
1
1
year of professional experience
Work History
Crew Member/Cashier
McDonald's
Teaneck, NJ
04.2022 - 09.2023
- Managed transactions by taking orders, receiving payments, and providing correct change.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Set up tables in the dining area, including condiments and napkins, before seating guests.
- Received orders from customers and entered them into store's computer system.
- Handled payment transactions using cash register.
- Achieved team objectives by rapidly fulfilling assigned duties.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Resolved customer complaints in a professional manner.
- Served food quickly for positive guest experiences.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Stocked shelves and cases with new or transferred items.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Teaneck High School
Teaneck, NJ06-2025
Skills
- Communication
- Attention To Detail
- Customer Service
- Teamwork & Collaboration
- Problem Solving
- Sales Specialist
- Cash Handling & POS Operation
- Trilingual - English , Spanish , French
Languages
English
Native/ Bilingual
Spanish
Full Professional
French
Professional
Accomplishments
- Honor Roll 2023-24
Timeline
Crew Member/Cashier
McDonald's
04.2022 - 09.2023
Teaneck High School
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