EMILIO LLOPIZ
Jamaica
Summary
Dynamic and results-driven Administrative Parks & Recreational Manager with extensive experience at the Department of Parks and Recreation. Proven expertise in crisis management and partnership building, enhancing customer satisfaction through innovative programs. Skilled in facility management, fostering community engagement, and driving revenue generation while maintaining a positive work environment.
Overview
27
27
years of professional experience
Work History
ADMINISTRATIVE PARKS & RECREATIONAL MANAGER
DEPARTMENT OF PARKS AND RECREATION
08.2006 - Current
- Conducted regular staff training sessions to improve employee skills, knowledge, and overall performance.
- Organized seasonal staff hiring processes to ensure adequate coverage during peak periods of operation.
- Enhanced customer satisfaction by implementing innovative recreational programs and activities.
- Maintained safe and clean recreational spaces by enforcing policies, procedures, and risk management protocols.
- Coordinated special events, including holiday celebrations, family fun days, and sports tournaments.
- Established partnerships with local organizations for mutually beneficial collaborations and resource sharing.
- Collaborated with maintenance teams for timely repairs, reducing downtime of facilities or equipment issues impacting guests'' experiences.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Managed a diverse team of employees, ensuring effective communication and smooth daily operations.
Park Supervisor
Department of Parks and Recreation
06.2006 - 08.2006
- Trained new employees on park policies and procedures, promoting a high standard of performance among staff members.
- Supervised park events, ensuring smooth operations and successful outcomes.
- Conducted annual evaluations of employees'' performance providing constructive feedback which led to more efficient operations.
- Managed staff schedules and assignments, resulting in increased efficiency and productivity.
- Streamlined maintenance processes for improved park cleanliness and visitor satisfaction.
- Implemented innovative marketing strategies for special events, boosting attendance rates significantly.
- Organized educational programs that promoted understanding of wildlife conservation efforts at the Park.
- Fostered a positive work environment through team building activities, improving overall morale among staff members.
- Maintained tools and equipment to foster safe and consistent operation.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Collaborated with local community groups to organize events, fostering positive relationships and partnerships.
ANNUAL ED PARA
Department Of Education
01.1998 - 08.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
RECREATIONAL DIRECTOR
Department of Parks and Recreation
03.2001 - 06.2006
- Coordinated volunteer opportunities for residents interested in supporting the department's initiatives.
- Managed budgets and resources effectively to ensure smooth operation of all recreational facilities and programs.
- Handled conflict resolution professionally when confronted with participant concerns and maintained a positive atmosphere for everyone involved.
- Evaluated program effectiveness through regular feedback collection from participants.
- Recruited trained, and supervised staff members in alignment with best practices for customer service and program delivery.
- Participated in training and development programs to maximize opportunities for self-development.
- Promoted interest in recreational activities such as community outings, gardening and arts and crafts through consistent posts on social media platforms.
- Assessed community needs through surveys and focus groups to tailor programming accordingly.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
Education
No Degree - Elementary Education
CITY COLLEGE OF CITY OF NEW YORK
New York, NYSkills
- Crisis management
- Facility management
- Revenue generation
- Partnership building
- Organization skills
- Great communication skills
Timeline
ADMINISTRATIVE PARKS & RECREATIONAL MANAGER
DEPARTMENT OF PARKS AND RECREATION
08.2006 - Current
Park Supervisor
Department of Parks and Recreation
06.2006 - 08.2006
RECREATIONAL DIRECTOR
Department of Parks and Recreation
03.2001 - 06.2006
ANNUAL ED PARA
Department Of Education
01.1998 - 08.2006
No Degree - Elementary Education
CITY COLLEGE OF CITY OF NEW YORK
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