I am a versatile professional in the technology sector, proficient in IT support, network administration, and the development of efficient software. I excel in clear and effective communication with individuals at all levels within the company.
Overview
28
28
years of professional experience
Work History
IT Analyst /Full Stack Developer
Converpack INC
06.2021 - 02.2024
Full stack developer
Analysis and development of an application for maintenance-repair control of machines and used parts (inventory).
Planned computer systems using information engineering, data modeling, and structured analysis.
Coordinated deployments of new software, feature updates and fixes.
Enhanced interfaces to promote better functionality for users.
Technical Support 30 users (windows, mail, office, printer, Sage50)
Preventive and corrective maintenance IPC/PLC Horauf cup-forming machines
Participated in internal audits regarding quality management system.
Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
Educated stakeholders on data protection tactics to reduce breaches.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Provided recommendations regarding new hardware and software to keep IT infrastructure up to date.
Developed comprehensive disaster recovery strategies that ensured business continuity during unexpected events or system failures.
Streamlined IT processes by implementing automation tools and reducing manual effort.
Investigated system issues and implemented resolutions to reduce downtime.
Collaborated with upper management to drive strategy and implement new processes.
Coordinator - Project Executor
Biometrics+Bell, C.A | Biometrics+Bell Int, LLC
01.2011 - 07.2021
Coordinate and supervise the physical installation of biometric devices and related components, including electromagnetic locks, exit buttons, access turnstiles, elevator expansion modules, security cameras and alarms. This involves the management and execution of tasks such as low voltage wiring, network wiring, pipes, connections and civil works.
Install and configure software for Access Control and Time and Attendance on biometric devices, tailoring the setup to meet client-specific requirements.
Design and develop integrations between Biometric Software and various payroll systems utilized by clients
At the headquarters in Venezuela, I led a team of five individuals.
Create opportunities and close sales of biometric devices
Increased efficiency by streamlining coordination processes and implementing new organizational systems.
Devise and execute strategies, such as active participation in events like 'Segur-Show' within the technology sector, to expand our presence and forge new business alliances in different states of Venezuela, ultimately driving sales growth
Set priorities and problem-solved workflow issues to maintain rapport with customers.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Senior Project Manager
COMPUISIS CONSULTING
02.2008 - 12.2010
Manage the daily operations of the company's units by placing the product 'ERP MUNICIPAL MANAGEMENT', developed by COMPUISIS.
Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
Established and managed change management processes to fulfill successful project transitions.
Presented regular status reports to executive leadership, providing information on progress made toward achieving key tax collection milestones.
Partnered with project team members to identify and quickly address problems.
Partnered with project team members to quickly identify and address system issues, "ERP MUNICIPAL MANAGEMENT"
I designed and implemented modifications to the 'Statistics' module within the 'ERP MUNICIPAL MANAGEMENT' system.
Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
Project Manager - CEO
Digibirth Service, C.A.
03.2003 - 12.2009
I initiated this venture with a friend, and together, we transformed it into a company that provided direct employment for 15 technology professionals.
We cultivated expertise in three key business domains:
Developed and initiated projects, managed costs, and monitored performance.
Developed and implemented strategic project plans to meet business objectives.
Senior Consultant
DE JONGH COMPUTING SYSTEMS, C. A.
01.2000 - 02.2003
Application development at Remedy AR Systems.
Installation of the AR System platform
Collect customer requirements, make necessary adjustments in Remedy, conduct functional tests, plan test environments, obtain customer approval, and seamlessly transition to production servers.
The company's clientele included major banks, prominent telecommunications corporations, hydroelectric entities, aluminum manufacturers, sugar mills, and various other industries.
Helped meet changing demands by recommending improvements to business systems or procedures.
Programmer Analyst
MEGASOFT, C. A.
02.1996 - 11.1999
Specialized in programming highly intricate and efficient applications tailored for the financial sector.
Client/Server Programmer skilled in Visual Basic with expertise in database connectivity, including SQL Server, Oracle, and Paradox
I've had the opportunity to engage with the diverse needs of companies across various sectors.
Enhanced user experience through the development of intuitive and user-friendly interfaces.
Education
Bachelor of Science -
Universidad Nueva Esparta
05.1995
Skills
Software Developer (Full Stack)
ASP NET
Vuejs
Nodejs
MongoDB
Java
Visual Basic
Solid understanding of relational databases and experience working with SQL
Network Administrator
Windows Server Administrator
Sage 50 Administrator
VPN
VMware
Cisco Meraki
Office 365
IT Service Management (ITSM)
Technical Support Specialist
Cable Technician Structured
Specialist in Biometric Products
Access Control and Time & Attendance
CCTV
Migration Status
I have Employment Authorization.
I currently do not require, nor will I need, a sponsor