Summary
Overview
Work History
Education
Skills
Timeline
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Emilio Ramirez

Holly,MI

Summary

Accomplished Senior Account Executive with a proven track record, excelling in strategic selling and team leadership. Demonstrated expertise in customer relationship development and account growth, achieving significant sales quotas. Skilled in deal negotiation and problem-solving, consistently enhancing client satisfaction and retention.

Overview

3
3
years of professional experience

Work History

Senior Account Executive

MSU Healthcare Laboratories
08.2023 - 06.2024
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
  • Continued to lead account growth while fostering sales team leadership.

Senior Account Executive

Helix Diagnostics
01.2023 - 08.2023
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
  • Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
  • Cold called prospects to explain partnership benefits, representing company values.
  • Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.

Sales Representative

Helix Diagnostics
11.2022 - 01.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Led team with new account acquisition, and revenue growth.

Account Manager

Helix Diagnostics
06.2022 - 11.2022
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Lead department on lead generation and business acquisition.

Lab Tech

Helix DIagnostics
01.2022 - 06.2022
  • Increased customer satisfaction by delivering accurate and timely test results.
  • Trained new technicians on lab procedures and best practices, fostering a collaborative work environment.
  • Streamlined testing processes, resulting in reduced turnaround time for client projects.
  • Supported sales team with technical expertise during client meetings, helping secure new business contracts.
  • Established strong working relationships with clients through excellent communication skills and prompt issue resolution.
  • Assisted in updating company-wide quality management systems for improved consistency across departments.

Lab Assistant

Helix Diagnostics
11.2021 - 01.2022
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Prepared specimens for testing and analysis.
  • Worked closely with lab staff on special projects.

Education

Bachelor Of Science - Biology , Chemistry, Marketing

Saginaw Valley State University
Bay City, MI
05.2019

Skills

  • Strategic selling
  • Sales expertise
  • Customer relationship development
  • Sales target monitoring
  • Operations
  • Marketing strategy implementation
  • Account growth
  • Deal negotiation
  • Business Development
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Team Leadership
  • Product Knowledge
  • Quick learning / adapting

Timeline

Senior Account Executive

MSU Healthcare Laboratories
08.2023 - 06.2024

Senior Account Executive

Helix Diagnostics
01.2023 - 08.2023

Sales Representative

Helix Diagnostics
11.2022 - 01.2023

Account Manager

Helix Diagnostics
06.2022 - 11.2022

Lab Tech

Helix DIagnostics
01.2022 - 06.2022

Lab Assistant

Helix Diagnostics
11.2021 - 01.2022

Bachelor Of Science - Biology , Chemistry, Marketing

Saginaw Valley State University

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Emilio Ramirez