Emilio Solano Jr.
Tucson,Arizona
Summary
To obtain a position where I am capable of using my expertise, experience, training, educational knowledge, and ambition to bring success to your company.
Overview
22
22
years of professional experience
Work History
Utility Assistant Supervisor / Heavy Equipment Operator
Hudbay Minerals
11.2021 - Current
- Maintain and manage water/ add new water lines and valves
- Emergency repairs pipe fusing
- Manage crew and small earthwork projects
- Level 1 and 2 Dozer excavator blade operator.
- Collaborated with team members to troubleshoot complex problems and devise effective solutions.
- Served as a reliable point of contact between various stakeholders involved in utilities projects, fostering positive relationships built on trust.
- Identified potential hazards within the work environment, implementing corrective measures to maintain a safe workspace for all employees.
- Assisted with project planning efforts, contributing insights based on experience to support successful outcomes.
- Reduced equipment downtime by performing routine preventive maintenance on all utility systems.
- Upheld regulatory compliance through thorough knowledge of industry standards and diligent adherence to guidelines.
- Demonstrated adaptability when faced with unexpected challenges or changes in project scope, quickly adjusting strategies as needed.
- Conducted comprehensive risk assessments prior to undertaking major maintenance activities or installations, minimizing potential disruptions or safety concerns.
- Supported smooth operations through timely identification and repairs of utility-related issues.
Mill Operator/ Heavy Equipment Operator/ Quality control
Imerys Carbonates
03.2017 - 10.2020
- Operate service and Maintain Mill department
- Emergency repairs
- Load trucks 'dump, open tops, flatbeds, haul trucks, tankers'
- Operate service and maintain crusher and screening
- Quality control testing
- Safety inspections.
Special Projects Foreman
AAA LANDSCAPE
01.2015 - 12.2017
- Irrigation installations repairs and upgrades
- Planting and designing
- Cleaning maintenance commercial and residential
- Kept track of job hours and expenditures of my crew
- All heavy equipment jobs backhoe skid steer loader trencher.
Customer Care Consultant
CCI
09.2012 - 01.2013
- Handling incoming calls for Spint Wireless
- Explaining bill statements, calling plans, charges, overages, and on-line accounts
- Building rapport with valued customers to find root cause of call
- De-escalating frustrated callers by expressing sympathy and ensuring positive and accurate help
- Tier 1 Technical troubleshooting
- Floor walking (answering questions for other representatives and taking supervisor calls requested by customers)
- Handling every call with precise, exact, and secure information as well as making sure each call is handled with care and knowledgeable responses to ensure our customers are receiving the best customer service possible.
Customer Care Consultant
Afni Inc.
08.2009 - 01.2012
- Handling incoming calls for Verizon Wireless
- Explaining bill statements, calling plans, charges, overages, and on-line accounts
- Building rapport with valued customers to find root cause of call
- De-escalating frustrated callers by expressing sympathy and ensuring positive and accurate help
- Tier 1 Technical troubleshooting
- Floor walking (answering questions for other representatives and taking supervisor calls requested by customers)
- Handling every call with precise, exact, and secure information as well as making sure each call is handled with care and knowledgeable responses to ensure our customers are receiving the best customer service possible.
City Foreman/ Heavy Equipment Operator/ Construction
Tucson Asphalt Contractors
01.2005 - 01.2009
- Heavy Equipment Operator- Demo, trenching, grading, backfilling, compacting, transporting equipment and supplies, loaded dump trucks with old dirt or brush, making sure everyone working with, around, and under me were always safe
- Pipe Layer- Underground utilities (water, sewer, gas, and electrical)
- Water Truck Driver- made sure job site stayed moist to avoid dust control violation, worked with operators in backfilling as well as mixing dirt and AB to reach correct and accurate moisture level
- City Patch Crew Foreman- went out to different city jobs done by city of Tucson employees and dug out their temp patches and replaced with new permanent patch
- Measured patch size and depth so that way I could send my truck driver to pick up and bring back correct amount of asphalt needed.
Pipelayer/ Heavy Equipment Operator
Americabuilt Contractors
01.2003 - 01.2005
- Heavy Equipment Operator- Demo, trenching, grading, backfilling, compacting, transporting equipment and supplies, loaded dump trucks with old dirt or brush, making sure everyone working with, around, and under me were always safe
- Pipe Layer- Underground utilities (water, sewer, gas, and electrical)
- Water Truck Driver- made sure job site stayed moist to avoid dust control violation, worked with operators in backfilling as well as mixing dirt and AB to reach correct and accurate moisture level.
Education
Diploma -
Sunnyside High School
Tucson, Arizona05.2002
Associate Of Criminal Science, Criminal Law, Correctional Law, Crime Prevention, Criminal Intervention, Criminal Investigation, Forensic Investigation, Police Operations, Background Verification, Research Methods, Psychology, Criminology, MSHA Certified MSHA Refresher, CPR Certified, Mining Crushing Milling, Haul Truck Driver, Confined Spaces Certified, OSHA Safety Certified, Emergency and Safety Procedures, Heavy Equipment Operator, Underground Utility Skills, Grading and Trenching Skills, Certified Pipe Layer, Blue Print Reading Skills, Levels and Depths Skills, Slopes and Grades Skills, Compaction and Water Moisture Skills, Street Safety and Road Construction -
ITT Technical Institute
Tucson, Arizona01.2010
Skills
- Crew Management
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Organizational Skills
- Team Collaboration
- Effective Communication
- Hand and Power Tool Operation
- Productivity and Time Management
Accomplishments
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Capabilitiesprofile
- High Quality Customer Service
- Managerial Skills
- Group Management
- Leadership Skills
- Conflict Management Skills
- Self Motivation
- Active Listening
- Time Management
- Responsible and Dependable
- Organization and Multitasking
- Extensive Computer Skills/Training
- Positive Critiquing Skills
References
Available upon request
Timeline
Utility Assistant Supervisor / Heavy Equipment Operator
Hudbay Minerals
11.2021 - Current
Mill Operator/ Heavy Equipment Operator/ Quality control
Imerys Carbonates
03.2017 - 10.2020
Special Projects Foreman
AAA LANDSCAPE
01.2015 - 12.2017
Customer Care Consultant
CCI
09.2012 - 01.2013
Customer Care Consultant
Afni Inc.
08.2009 - 01.2012
City Foreman/ Heavy Equipment Operator/ Construction
Tucson Asphalt Contractors
01.2005 - 01.2009
Pipelayer/ Heavy Equipment Operator
Americabuilt Contractors
01.2003 - 01.2005
Diploma -
Sunnyside High School
Associate Of Criminal Science, Criminal Law, Correctional Law, Crime Prevention, Criminal Intervention, Criminal Investigation, Forensic Investigation, Police Operations, Background Verification, Research Methods, Psychology, Criminology, MSHA Certified MSHA Refresher, CPR Certified, Mining Crushing Milling, Haul Truck Driver, Confined Spaces Certified, OSHA Safety Certified, Emergency and Safety Procedures, Heavy Equipment Operator, Underground Utility Skills, Grading and Trenching Skills, Certified Pipe Layer, Blue Print Reading Skills, Levels and Depths Skills, Slopes and Grades Skills, Compaction and Water Moisture Skills, Street Safety and Road Construction -
ITT Technical Institute
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