Emilio Soto
Brighton,MA
Summary
Operations manager with a strong work ethic and proven success at Altsys Solar, enhancing project efficiency through streamlined workflows and effective team coordination. Skilled in documentation and reporting, I foster positive environments while implementing process improvements that significantly reduce delays and optimize resource allocation.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Knowledgeable Entry level medical coding assistant with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner Operator
Rae’s Dogs and Delights
10.2022 - Current
- Managed daily operations, ensuring high-quality service and product delivery.
- Developed marketing strategies to increase brand awareness and customer engagement.
- Oversaw inventory management, optimizing stock levels for operational efficiency.
- Trained and mentored staff in customer service protocols and product knowledge.
Weatherization Technician
Proteus Inc
12.2022 - 01.2023
- Inspected residential properties to identify energy efficiency improvements and necessary weatherization measures.
- Installed insulation, air sealing, and other energy-saving materials in accordance with industry standards.
- Conducted blower door tests to evaluate building envelope performance and identify leakage areas.
- Collaborated with team members to enhance workflow efficiency during weatherization projects.
Operations Lead/Front Office Manager
Altsys Solar
10.2019 - 04.2021
- Streamlined operational workflows to enhance project efficiency.
- Coordinated cross-functional teams to ensure timely project completion.
- Mentored junior staff on best practices and safety protocols.
- Implemented process improvements that reduced operational delays.
- Managed inventory systems to optimize resource allocation.
- Developed training materials to elevate team performance and compliance.
- Managed and allocated staff and material resources to meet production goals.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Owner Operator
MI Charrita Restaurant
12.2018 - 10.2019
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Managed daily operations, ensuring high-quality food preparation and service standards.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff on best practices for customer service and food safety.
- Established vendor relationships to source quality ingredients at competitive prices.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Maintenance Technition
Amway/nutrilite
01.2018 - 09.2018
- Conducted routine inspections to identify maintenance needs and ensure equipment reliability.
- Implemented preventive maintenance schedules to minimize downtime and extend equipment lifespan.
- Maintained accurate records of repairs, inspections, and service history for compliance audits.
- Oversaw inventory management of tools and parts, ensuring availability for timely repairs.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
Education
No Degree - Medical Billing And Coding
Visalia Adult School
Visalia, CA12-2025
GED -
Mule Creek Adult School
Ione, CA12-1999
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Strong work ethic
- Customer service
- Accurate record keeping
- Time management
- Attention to detail
- Invoice verification
Certification
CPR Certified BLS and AED
Medical Billing and Coding
Medical Terminology 350
Basic Human Anatomy
Customer Service Representative
Languages
Spanish
Native or Bilingual
Timeline
Weatherization Technician
Proteus Inc
12.2022 - 01.2023
Owner Operator
Rae’s Dogs and Delights
10.2022 - Current
Operations Lead/Front Office Manager
Altsys Solar
10.2019 - 04.2021
Owner Operator
MI Charrita Restaurant
12.2018 - 10.2019
Maintenance Technition
Amway/nutrilite
01.2018 - 09.2018
No Degree - Medical Billing And Coding
Visalia Adult School
GED -
Mule Creek Adult School