Emillio Onken
Antioch,CA
Summary
Skilled SQA Manager with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 20-year career.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Expert at aligning companies' true technological needs with budgeting requirements. Supportive through SDLC technology cycles, from onboarding to end-of-life.
Optimizes business performance by creating situations that benefit staff morale as much as financial growth. Designs thoughtful, human-centric approaches to integrating IT needs with employee desires.
Overview
23
23
years of professional experience
Work History
Director Quality Assurance Engineering
TrueAccord
04.2021 - 01.2023
- Manage and own SQA activities for program releases with multi-language support
- Manage SQA engineers, develop and support team through mentoring and problem solving
- Develop test strategies, provide guidance in execution of testing campaigns for device software
- Work in close collaboration with software development, test automation, QA/SDET, technical project management, and product leads
- Lead and own project deliverables, set goals and assignments for team, prioritize and oversee tasks
- Allocate resources, manage projects and schedules
- Analyze software requirements and design inputs, oversee team’s development of test documentation deliverables
- Monitor quality trends, contribute to process improvements, and collaborate with quality partners
- Support software deployments in a variety of test, staging, and production environments
- Publish and maintain QA Standard Operating Procedures
- Ensure that all procedures within company conform to compliance regulations, financial policies and legislation
- Prepare quality reports that analyze and evaluate essential information specifications and statistical data to establish quality and reliability standards
- Hire, train, and supervise QA staff and managers
- Develop and maintain QA budgets
- Reduce cost waste during production process
- Design implementation of Selenium WebDriver automation framework for smoke and regression test suites, TestNG
- Establish SOP guidelines and product roadmaps, coordinate, and build positive relationships with
- Engineering and Technical Product Management department leaders
- Define, develop and create resources to build automated CI/CD infrastructure, including Jenkins,
- Code Build and Code Deploy applications utilizing selenium/cypress/postman automation suites with interactions against AWS Pipeline / Cloud services architecture that include IAM security, S3 role and policy administration with
- Manage/Maintain Jenkins/EC2 servers/instances and AWS testing tools and services
- Coordinate QA efforts that result in consistent on-time delivery of new products and regularly schedule maintenance releases
- Define technology architecture and integrate it into manufacturing infrastructure to improve production processes across all product lines
- Review product requirements documentation in order to fully understand intended functionality of product
- Develop test cases and test scenarios based on requirements documentation and communication with business and product development teams
- Complete functionality enhancements and/or modifications
- Assist with development of required test data
- Participate in product development, scheduling, and defect meetings.
Quality Assurance Engineering Manager
TrueAccord
10.2019 - 04.2021
- Oversee overall quality and engineering operations of Quality
- Assurance Engineering department
- Establish SOP guidelines and product roadmaps, coordinate, and build positive relationships with
- Engineering and Technical Product Management department leaders
- Define, develop and create resources to build automated CI/CD infrastructure, including Jenkins,
- CodeBuild and CodeDeploy applications utilizing selenium/cypress/postman automation suites with interactions against AWS Pipeline / Cloud services architecture that include IAM security, S3 role and policy administration with
- Jenkins/EC2 servers/instances and AWS testing tools and services
- Coordinate QA efforts that result in consistent on-time delivery of new products and regularly schedule maintenance releases
- Define technology architecture and integrate into manufacturing infrastructure to improve production processes across all product lines
- Develop and implement load and performance testing to determine highest impact.
Sr. Quality Assurance Engineer
TrueAccord
10.2018 - 10.2019
- Established, Developed and maintained frameworks for testing web FE and BE based applications with Selenium WebDriver, Java,
- Python/PyDev, Cucumber JUnit and
- Maven dependencies
- Unit and integration testing Angular applications
- Develop libraries, object repositories and optimized configurations
- Architect DEV, QA, STAGE, and UAT environments for functional and regression testing
- Produce Quality Center and Excel metrics/reports from scheduled execution test runs
- Debug and troubleshoot complex systems in object oriented models against several unit and Integration testing frameworks.
- Estimated labor hours for different testing projects and functions
Sr. Quality Assurance Automation Engineer
Robert Half
11.2016 - 10.2018
- Develop and maintain KeyWord/Robot/SoapUI Automation Framework customized for testing web based applications
- Integrates Selenium WebDriver 2 automation with Java, PyDev, JUnit and Maven dependencies
- Selenium unit and integration testing Angular applications
- Develop libraries, object repositories and optimized configurations
- Convert manual functional and regression scripts to keyword data-driven Robot automated scripts
- Develop SQL scripts to validate relational database tables
- Provide automation training to manual testers and offshore resources
- Create Test Plans, Cases and Scripts for DEV, STAGE, and UAT functional and regression testing
- Produce Quality Center and Excel metrics/reports from scheduled execution test runs
- AWS Pipeline /
- Cloud services architecture that include IAM security, S3 role and policy administration with
- Jenkins/EC2 servers/instances and AWS testing tools and services.
Quality Engineer
Salesforce
03.2018 - 06.2018
- Convert existing methods/functional level test suites within existing infrastructure
- Build, manage and execute automated tasks to exercise software
- Build, maintain Jenkins and Maven requirements
- Introduction to AWS testing
- Architect and develop simulations, end-to-end continuous integration functional and api testing
- Develop SQL scripts to validate database tables
- Provide automation training to manual testers and offshore resources
- Create Test Plans, Cases and Scripts for DEV, STAGE, and UAT functional and regression testing with agile sprint planning/execution
- Produce metrics/reports from scheduled TestNG execution test runs.
Sr. QA Engineer/Analyst IV CCER
Kforce Inc
03.2014 - 10.2016
- Provide technical consultation, support and end-to-end, integration, regression, acceptance testing against a variety of Wells Fargo
- Commercial Card Expense and Reporting Products
- Analyzes business requirements, designs and writes technical specifications to design or redesign solutions
- Leads and/or performs modeling, simulations, and analysis efforts
- Verifies program logic by overseeing preparation of test data, testing, and debugging of programs using Total System Services -
- TSYS Credit Card Merchant Processing
- Prod, SIT and UAT Environment: White/Clear Box and Black Box
- Testing - SQL database - TOAD Oracle - SQL Server Management
- Studio
- Participates in overall systems testing
- Led migration of applications and configurations to production
- Develops new documentation, participates in development of department technical procedures, and designs user guides documentation
- Served as escalation point for application support and troubleshooting, provides guidance and direction to less experienced staff in resolution of escalated issues and/o r complex production, application or system problems
- Provide technical leadership within projects, including ownership and assignment of tasks, and provide direction and guidance to less experienced staff
- Assures quality, security and compliance requirements are met for supported areas and oversees updating and testing of business continuation plan
- Develops and integrates Selenium WebDriver 2 automation with Java,
- Python, JUnit and Maven dependencies.
Principal QA Engineer
Deem, Inc
11.2005 - 03.2014
- Manage delivery schedules for medium to large e-commerce product features
- Execute testing and maintain robust regression and data-driven test sets
- Work with software developers, architects and product managers to define, design, develop, execute, and document test plans and test cases
- Delivered high quality products and services for Chase, Amex and Citi
- P4P (points for purchase) inbound and outbound SSO procurement projects with ping federate
- Completed verification and bug filing requirements against complex technical web and mobile build web applications
- Excellent problem solving and analytical skills
- Develops and integrate Selenium/Selenium WebDriver 2 automation with Java, Python, JUnit and Maven dependencies.
- Created successful test scripts to manage automated feature testing,
- Fixed identified issues to improve workflows
- Fixed identified issues to increase productivity and boost workflows
- Partnered with leadership team to develop automation strategy and execution plan
Business Technical Analyst
American Express
11.2004 - 09.2005
- Execute end-to-end, integration, regression and acceptance testing on a variety of, TravelBahn Point of Sale products and third party applications
- Thoroughly record and communicate product issues and defects via
- Test Director
- Review product requirements documentation in order to fully understand intended functionality of product
- Develop test cases and test scenarios based on requirements documentation and communication with business and product development teams
- Complete functionality enhancements and/or modifications
- Assist with development of required test data
- Participate in product development, scheduling, and defect meetings.
- Researched and adopted new technologies to add value to existing offerings.
- Organized system operating procedures to strengthen controls.
- Consulted with internal personnel to develop information systems strategies, tailoring technology purchasing and installation roadmaps to meet users' unique needs.
- Assisted development staff with drafting project plans, advising personnel on milestone planning.
QA Analyst
Hilton Hotels
08.2004 - 11.2004
- Execute end-to-end, integration, regression and acceptance testing on a variety of American Express
- TravelBahn Point of Sale products and third party applications
- Thoroughly record and communicate product issues and defects via
- Education
- Other in Computer Science And Information Technology
Tech Support / GDS
Sabre Business Solutions
11.1999 - 11.2004
- Completed inventory counts and organized supplies.
- Provided basic end-user troubleshooting and desktop support. Sabre, Apollo, WorldSpan, Galileo and SystemOne
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Provided basic end-user troubleshooting and desktop support.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Self-motivated, with a strong sense of personal responsibility
- Cultivated interpersonal skills by building positive relationships with others
Education
No Degree - Computer Science And Programming
Tarrant County College District
Fort Worth, TXSkills
- Selenium, WebDriver, JUnit, Cucumber, Gherkin
- Test Management Continuous Integration and Continuous Delivery (CI/CD) Automation
- Test Driven Development, Data-Driven, Hybrid BDD development finance/FinTech applications Build Management Tools: Maven
- Cypress Java, JavaScript, SQL, JUnit, MySQL, HP ALM, TestNG, Robot Framework/Python
- AWS Amazon Web Services (AWS) S3, CloudWatch, DynamoDB, Identity and Access Management (AWS IAM), Agile Methodologies
- IDE: Eclipse, IntelliJ, IDEA, VS Code Test Framework:
- API/Business, Postman, Rest Assured Library
- Version Control: Git, GitHub
- Product Requirements
- Business Requirements
- Operations/Environment Management
- Quality Assurance
- Test Planning
- Management Scrum
- Stakeholder Relations
- Business Rule Consolidation
- Solution Testing and Implementation
- Acceptance Criteria
- Solution Implementation
- Solution Development
- Workflow Diagrams
- User Acceptance Testing (UAT)
- Feature and Functionality Understanding
- Software Development Methodologies
- Technology Implementation
- Mission Critical Applications
- Business and Technical Analysis
- Requirements Traceability Matrix (RTM)
- Technical Documentation Authoring
- Continuous Improvement Process
- Functional Requirements Specification (FRS)
- Methodology Implementation
- Scrum Methodology
- Cross-Functional Collaboration
- Triage Meetings
- Testing Activities
- Sprint Planning
- Data Migration
- Release Planning
- Team Meetings
- Client Meetings
- Change Management Process
- Best Practice Development
- Risk Management Strategies
- Performance and Scalability Design
- Price Testing and Analysis
- Bug Fixes
- P&L Responsibility
- Quality Assurance (QA) Threshold Development
Timeline
Director Quality Assurance Engineering
TrueAccord
04.2021 - 01.2023
Quality Assurance Engineering Manager
TrueAccord
10.2019 - 04.2021
Sr. Quality Assurance Engineer
TrueAccord
10.2018 - 10.2019
Quality Engineer
Salesforce
03.2018 - 06.2018
Sr. Quality Assurance Automation Engineer
Robert Half
11.2016 - 10.2018
Sr. QA Engineer/Analyst IV CCER
Kforce Inc
03.2014 - 10.2016
Principal QA Engineer
Deem, Inc
11.2005 - 03.2014
Business Technical Analyst
American Express
11.2004 - 09.2005
QA Analyst
Hilton Hotels
08.2004 - 11.2004
Tech Support / GDS
Sabre Business Solutions
11.1999 - 11.2004
No Degree - Computer Science And Programming
Tarrant County College District
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