Emily Abbinante
Chicago,IL
Summary
Detail-oriented and compassionate professional with over four years of experience as a Personal Care Assistant and two years of experience as a Patient Access Specialist with extensive medical services background and strong work ethic. In both of these roles, I have cultivated a deep understanding of individualized client needs and developed the ability to adapt to diverse situations with sensitivity and discretion. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.
Overview
7
7
years of professional experience
Work History
Personal Care Assistant
Illinois Department Of Human Services
07.2023 - Current
- Assisted clients who have physical disabilities with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Patient Access Specialist
Northwestern Medicine
07.2020 - 07.2022
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Provided excellent customer service by promptly answering patient inquiries and receiving incoming calls.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Personal Care Assistant
Beckwith Residential Support Services
09.2016 - 03.2020
- Assisted fellow students with physical disabilities with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Master of Science - Nursing
University of Illinois At Chicago
Chicago, IL12.2024
Bachelor of Science - Community Health
University of Illinois At Urbana-Champaign
Champaign, IL08.2016
Skills
- Empathy and understanding
- Compassionate caregiving
- Time management
- Conflict resolution
- Problem-solving abilities
- Organizational skills
- Observational skills
- Housekeeping
Timeline
Personal Care Assistant
Illinois Department Of Human Services
07.2023 - Current
Patient Access Specialist
Northwestern Medicine
07.2020 - 07.2022
Personal Care Assistant
Beckwith Residential Support Services
09.2016 - 03.2020
Master of Science - Nursing
University of Illinois At Chicago
Bachelor of Science - Community Health
University of Illinois At Urbana-Champaign
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