EMILY A. CLARK
Columbia,NJ
Summary
Reliable and focused professional with strong organizational and communication skills. Seeking to leverage these abilities to excel in a new role. Efficient in time management and multitasking, adeptly handling multiple tasks and complications with ease. Known for providing exceptional guest assistance and effectively supervising staff. Utilizes strong organizational skills to enhance workplace efficiency, ensuring smooth operations. Demonstrates effective leadership, clear communication, and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Bartender and Server
Hunter’s Lodge
06.2017 - Current
- Multitasking as a bartender, host, and server
- Seated and served guests, took orders, stocked, did inventory and cleaned premises
- In charge of training new staff
- Knowledge of alcoholic and non-alcoholic beverages
- Including new tap and bottled beers
- Introduced new food specials and created new alcoholic beverages monthly
- Followed and instructed policies and procedures for adequate functions
- Including funds cancellation, funds reconciliation, database integrity, and contractor payments
- Perform final closeout of daily requirements, and ensure that all administrative/reporting actions have been resolved
Bartender
Desaki Hibachi Restaurant
05.2021 - 11.2022
- Remained responsible for regulating how much alcohol was consumed for the safety of not only the consumers, but also those surrounding
- Quickly learned new skills, beverages, and social skills while communicating with new and prior customers
- Improving productivity and profit
- Experienced in upselling and knowledgeably recommending menu items based on their preferences
- Trained multiple bartenders and taught them new skills while on the job
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Tanning Consultant
Paradise Tanning Company
11.2021 - 01.2022
- Experienced in selling and promoting products to clients that are suitable for their skin tone and price range for commission
- Able to set appointments
- Maintain a sanitary and healthy environment for customers
- Ensure the healthiest option for the customer based on their goal and skin type
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
Bartender and Server
Pub 447
08.2020 - 05.2021
- Multitasking as a bartender and a server
- Seated and served guests, took orders, and bussed tables
- Knowledge of alcoholic and non-alcoholic beverages
- Including new tap and bottled beers
- Responsible for calculating money sales mid-day and end of the night
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender and Server
Garfield’s Restaurant and Pub
09.2014 - 05.2017
- Started as a server in the restaurant without any bartending experience
- I was then introduced to the opportunity and built basic bartending skills while also taking tables
- In charge of the money drawer at the end of the shift
- Introduced me to upselling and being personal with guests one-on-one
Education
BA - Sociology and Anthropology, Political Science
West Virginia University
Morgantown, WV05.2017
High School Diploma -
North Warren Regional High School
Blairstown, NJ06.2013
Skills
- Adaptability
- Leadership and management
- Interpersonal Communication
- Detail Oriented
- Customer Service
- Dependability and time management
- Following policies and procedures
- Conflict Resolution
- Flexible and adaptable
- Strong work ethic
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Engaging personality
- Exceptional organization
References
- Cher Mount, 931-449-0543, cmpm2015@outlook.com
- Wayne Smith, 908-763-9535
- Nikki Pisano, 908-343-9374
Timeline
Tanning Consultant
Paradise Tanning Company
11.2021 - 01.2022
Bartender
Desaki Hibachi Restaurant
05.2021 - 11.2022
Bartender and Server
Pub 447
08.2020 - 05.2021
Bartender and Server
Hunter’s Lodge
06.2017 - Current
Bartender and Server
Garfield’s Restaurant and Pub
09.2014 - 05.2017
High School Diploma -
North Warren Regional High School
BA - Sociology and Anthropology, Political Science
West Virginia University
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