Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Adkins

Waynesboro,PA

Summary

I am a passionate worker with a constant drive for accomplishing any task before me. I'm a people person so interacting with others is where I thrive. Fluent and skillful communication is something I take pride in doing well. As an independent worker, I am able to work efficiently to exceed the company's expectations. I tend to be very flexible and analytical with a keen eye for detail. My organization skills alongside my dedication to care for and achieve the satisfaction for customers truly orchestrates an image of my commitment to my workplace.

Overview

19
19
years of professional experience

Work History

Branch Banker II

Middletown Valley Bank
09.2024 - Current
  • Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
  • Assisted clients in account management, providing tailored financial solutions to meet individual needs.
  • Educated customers on bank products, enhancing awareness and promoting services effectively.
  • Collaborated with team members to streamline branch operations, improving overall service delivery.
  • Monitored daily cash flow and maintained security protocols to mitigate risks within the branch environment.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Resolved customer inquiries promptly, fostering positive relationships and maintaining high satisfaction levels.

Teacher

The Goddard School
01.2017 - 06.2018
  • Teach lessons and sensory stimulating activities to students
  • Lesson planning, organization, and keeping healthy classroom routines
  • Serving as a role model and mentor for others
  • Maintaining positive communication between parents, students, and other staff

Team Member

Chick-Fil-A
11.2016 - 01.2017
  • Greeted customers with a friendly personality
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Built relationships with customers while cleaning and stocking in the Dining Room.

Store Associate

AAFES-Carlisle Barracks
10.2012 - 02.2013
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Teller

Wachovia Bank
10.2006 - 02.2007
  • Greeted account holders warmly and directed them to appropriate bank personnel
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed customer transactions promptly, minimizing wait times.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Education

Business Administration -

Ashford University (Online)
01.2012

Skills

  • Management Skills
  • Critical Thinking
  • Communication
  • MS Office
  • Excel
  • Customer Relationship Building
  • Drawer balancing
  • Strong Work Ethic
  • Stress Tolerance
  • Exceptional customer service
  • Cash Handling
  • Safe and vault operation
  • Call triaging

Timeline

Branch Banker II

Middletown Valley Bank
09.2024 - Current

Teacher

The Goddard School
01.2017 - 06.2018

Team Member

Chick-Fil-A
11.2016 - 01.2017

Store Associate

AAFES-Carlisle Barracks
10.2012 - 02.2013

Teller

Wachovia Bank
10.2006 - 02.2007

Business Administration -

Ashford University (Online)

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