Emily Aguilera
Montebello,CA
Summary
Dynamic Store Associate at In-N-Out Burger with a proven track record in delivering exceptional customer service and fostering teamwork. Skilled in cash register operations and effective communication, I enhanced customer satisfaction through active engagement and support. Committed to maintaining high cleanliness standards while adapting to fast-paced environments.
Overview
2
2
years of professional experience
Work History
Store Associate
In-N-Out Burger
04.2023 - Current
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Participated in training sessions to stay updated on product information and company policies.
- Trained new associates in customer service protocols, enhancing team efficiency and consistency.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
No Degree - Human Resources Management
California State University, Long Beach
Long Beach, CA05-2027
High School Diploma -
Montebello High School
Montebello, CA06-2023
Skills
- Great customer service
- Team collaboration
- Active listening techniques
- Flexible schedule adaptability
- Efficient Time management
- Interpersonal relationship building
- Patience and empathy demonstration
- Friendly and helpful
Accomplishments
- Collaborated with team of 5 in the development of Civility in the Workplace
- Documented and resolved Civility issues within Greentech Innovation which led to increased civility and organizational success.
Participated in SHRM 2025 "Anything is Possible" Case Competition
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Store Associate
In-N-Out Burger
04.2023 - Current
No Degree - Human Resources Management
California State University, Long Beach
High School Diploma -
Montebello High School
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