Emily Ahlquist

Implements instruction and training to a diverse of group of customers with varying levels of academic strengths. Creates over 100 instructional planning sessions from scratch that adhere to the organization’s language learning guidelines. Monitors over 60 members during unstructured community building time and connects stakeholders to clients. Trains new hires on learning systems and the organization’s culture.

• Chosen to teach Spanish to meet organization's needs.
• Selected to teach online with Ann Arbor Public Schools.
• Hired as permanent building substitute.

Entered patient data for vaccine information and verified demographic information for over 500 patients. Provided quality assurance by verifying patient information on online healthcare systems. Worked on Reconciliation reports and buckets. Performed administrative tasks such as filing, making copies, greeting clients, and answering the phone.

• Edited and proofread documents for accuracy and completeness.
• Managed records and data transfer, ensuring traceability and improving operations through automated systems.

Presented lively training sessions to over 20 customers 5 times a day on a daily basis while simultaneously adhering to a strict time frame. Created over 100 engaging training materials from scratch for customers to acquire Spanish. Utilized conflict management strategies during unstructured times. Coached young adults to identify goals. Maintained client records. Developed goals for clients that adhered to departmental benchmarks. Communicated with stakeholders in order to resolve conflict. Modified instruction to meet customer needs.

• Utilized data to inform instructional decisions and personalize learning.
• Contributed to curriculum development, ensuring alignment with state standards and incorporation of best practices in foreign language instruction.
• Prepared students for standardized tests by providing targeted instruction on test-taking strategies and relevant content areas.