Summary
Overview
Work History
Education
Skills
Timeline
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EMILY AMIS

Richmond,Tx

Summary

Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction.

Overview

5
5
years of professional experience

Work History

Registered Behavior Technician

Action Behavior Centers
04.2024 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.

Big Ticket Merchandise Manager

Homegoods
11.2021 - Current
  • Managed all aspects of merchandising installations, overseeing execution to verify adherence to brand standards
  • Led floor resets, collaborating with senior management to design creative department mock-ups
  • Led retail department by applying advanced product knowledge to effectively oversee restocking, organization and display of products with correct pricing
  • Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
  • Managed store operations and delivered excellent customer service to build customer loyalty and retention

Infant Teacher

Ivy kids of young ranch
04.2022 - 10.2022
  • Kept supplies organized and well-stocked for upcoming lessons and typical usage
  • Encouraged children to work through difficulties and improve social skills
  • Modeled positive behaviors to promote self-esteem and enhance children's conflict management abilities
  • Arranged daily nap and rest periods to recharge students for afternoon play and additional learning
  • Implemented facility curriculum for children between ages of [Number] and [Number] with balanced approach to play, exploration and learning

Keyholder Manager

Lane Bryant
09.2019 - 07.2020
  • Generated sales and performance reports to inform senior management of metrics
  • Met guest needs and resolved service issues to deliver customer satisfaction
  • Delegated tasks to oversee store opening and closing functions
  • Promoted credit and loyalty programs to achieve objectives
  • Remedied cash and payment discrepancies in POS terminal systems by investigating employee and customer complaints
  • Managed cash drawer drops and prepared daily bank deposits to secure finances
  • Performed facility checks to verify cleanliness and client safety

Education

GED -

Lamar consolidated high school
Rosenberg, Tx

Skills

  • Sales floor resets
  • Merchandising installations
  • Fixture updates
  • Market analysis
  • Sales monitoring
  • Retail space planning
  • Plan sales
  • Organize inventory
  • Analytical thinking
  • Problem-solving
  • Task prioritization
  • People skills
  • Team player

Timeline

Registered Behavior Technician

Action Behavior Centers
04.2024 - Current

Infant Teacher

Ivy kids of young ranch
04.2022 - 10.2022

Big Ticket Merchandise Manager

Homegoods
11.2021 - Current

Keyholder Manager

Lane Bryant
09.2019 - 07.2020

GED -

Lamar consolidated high school

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EMILY AMIS