I am highly motivated and adaptable professional with experience thriving in fast-paced work environments that demand strong customer interaction and exceptional multitasking skills.Successfully transitioned into a managerial role, overseeing daily operations, handling financial transactions, managing inventory, and fostering a positive, productive workplace culture.. Demonstrated expertise in marketing by developing engaging social media content, designing new menus, and launching innovative products that enhanced brand visibility and customer engagement. Proven ability to balance operational efficiency with creative strategies to drive business growth, and deliver outstanding results.
-Handled customer orders and resolved complaints to ensure a positive dining experience.
-Prepared and served ice cream and food items while maintaining high standards of quality.
-Managed cash register operations, trained new employees, and conducted nightly financial reconciliations.
-Managed all social media platforms to enhance brand visibility.
-Captured and curated engaging content for social media channels.
-Organized and executed staff events to foster team collaboration.
-Managed inventory ordering to ensure consistent stock levels.
-Procured necessary food and products when unavailable through regular orders.
-Performed routine cleaning of ice cream machines to support a sanitary and efficient operation.
-Created and managed weekly staff schedules to ensure optimal coverage.
-Assisted in the hiring process, ensuring the selection of qualified candidates.