I am highly disciplined and adaptable professional with experience thriving in fast-paced work environments that demand strong customer interaction and exceptional multitasking skills. Successfully transitioned into a managerial role, overseeing daily operations, handling financial transactions, managing inventory, and fostering a positive, productive workplace culture. Developed my competence in marketing by creating engaging social media content, designing new menus, and launching innovative products that enhanced brand visibility and customer engagement. I have a proven ability to balance operational efficiency with creative strategies to drive business growth, and deliver outstanding results.
-Handled customer orders and resolved complaints to ensure a positive dining experience.
-Prepared and served ice cream and food items while maintaining high standards of quality.
-Managed cash register operations, trained new employees, and conducted nightly financial reconciliations.
-Managed all social media platforms to enhance brand visibility.
-Captured and curated engaging content for social media channels.
-Organized and executed staff events to foster team collaboration.
-Managed inventory ordering to ensure consistent stock levels.
-Procured necessary food and products when unavailable through regular orders.
-Performed routine cleaning of ice cream machines to support a sanitary and efficient operation.
-Created and managed weekly staff schedules to ensure optimal coverage.
-Assisted in the hiring process, ensuring the selection of qualified candidates.