Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Anderson

Sedro Woolley,WA

Summary

A dedicated and customer-focused individual who excels in delivering exceptional service, building positive relationships, and ensuring meticulous attention to detail in all tasks. Possesses strong communication skills and a commitment to exceeding customer expectations

Overview

7
7
years of professional experience

Work History

Bartender/Server

Trainwreck Bar & Grill
02.2023 - Current
  • Skillfully prepared and served a diverse range of cocktails and beverages, showcasing creativity and attention to detail
  • Established friendly and professional connections with customers, actively contributing to a warm and inviting atmosphere
  • Maintained a thorough knowledge of drink recipes, ingredients, and presentation techniques to meet customer preferences
  • Adhered to health and safety regulations, maintaining cleanliness in the bar area and workspaces
  • Assisted in organizing and executing special events, contributing to a lively and entertaining environment
  • Resolved customer inquiries and concerns promptly, ensuring a positive and satisfying experience.

Safety Flagger

Self Communication
08.2022 - 02.2023
  • Implemented and maintained safety protocols for roadside work zones during fiber optic installations
  • Effectively communicated with construction crews, ensuring a clear understanding of safety guidelines and procedures
  • Directed traffic flow to safeguard workers and maintain smooth traffic operations
  • Utilized appropriate signaling devices, signs, and flags to guide motorists through work zones safely
  • Monitored work site activities to identify potential hazards and promptly address safety concerns
  • Collaborated with construction and project management teams to coordinate traffic control plans
  • Conducted regular safety briefings for work crews, emphasizing the importance of adhering to safety guidelines
  • Maintained accurate records of incidents, near misses, and safety-related activities
  • Operated in compliance with local traffic regulations and company safety policies.

Bartender/Server

High Horse Saloon
07.2021 - 08.2022
  • Expertly prepared and served a diverse range of foods and beverages, ensuring quality and consistency
  • Interacted with customers in a friendly and engaging manner, providing personalized service and fostering a positive atmosphere
  • Proficiently handled cash transactions, maintained an organized cash drawer, and processed payments accurately
  • Demonstrated strong knowledge of drink recipes, ingredients, and presentation techniques
  • Effectively upsold menu items and promoted specials to enhance overall sales
  • Collaborated with the kitchen staff to coordinate food and beverage orders, ensuring prompt service.

Manager

Mountain Mudd Espresso
05.2020 - 06.2021
  • Led a high-performing team by providing effective support
  • Implemented and maintained high standards of customer service, resulting in increased customer satisfaction and loyalty
  • Oversaw daily operations, including preparing and serving drinks, managing inventory levels, and ensuring a clean and organized workspace
  • Developed and executed employee schedules, optimizing staffing levels for peak business hours
  • Implemented inventory control measures, minimizing waste and ensuring optimal stock levels
  • Addressed customer inquiries and resolved issues promptly to ensure a positive customer experience
  • Implemented and maintained health and safety protocols to ensure a safe working environment.

Cashier

Coastal Farm & Ranch
03.2017 - 12.2019
  • Processed customer transactions accurately and efficiently using a point-of-sale system
  • Handled cash, credit, and other forms of payment securely
  • Provided excellent customer service, addressing inquiries, and resolving issues
  • Maintained a clean and organized cashier area.

Sales Associate

Coastal Farm & Ranch
03.2017 - 12.2019
  • Greeted and assisted customers in finding clothing and footwear products
  • Offered expert advice on sizing, styles, and product features
  • Kept abreast of current fashion trends and product knowledge
  • Organized and maintained clothing and footwear sections for a visually appealing display.

Education

High School Diploma -

Stanwood High School
Stanwood, WA
06.2018

Skills

  • Payment Processing
  • Basic Accounting
  • Beverage Preparation
  • Safety Policies and Measures
  • Work Zone Management
  • Traffic Control
  • Effective Communication
  • Problem Solving

References

Available upon request

Timeline

Bartender/Server

Trainwreck Bar & Grill
02.2023 - Current

Safety Flagger

Self Communication
08.2022 - 02.2023

Bartender/Server

High Horse Saloon
07.2021 - 08.2022

Manager

Mountain Mudd Espresso
05.2020 - 06.2021

Cashier

Coastal Farm & Ranch
03.2017 - 12.2019

Sales Associate

Coastal Farm & Ranch
03.2017 - 12.2019

High School Diploma -

Stanwood High School

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