Emily Anderson
Buena Vista,VA
Summary
Dedicated Licensed Veterinary Technician with a proven track record at Natural Bridge Animal Hospital. Demonstrates multitasking abilities, inventory management, bridging transitions between owners, enhancing client relationships, ensuring high standards of pet care and a keen attention to detail.
Overview
16
16
years of professional experience
Work History
Licensed Veterinary Technician/Hospital Supervisor
Natural Bridge Animal Hospital
2011.11 - Current
- Bridged the gap between previous owner and new owner for clients to have a smoother transition.
- Educated clients about preventative care, proper nutrition, and other essential aspects of pet health to promote responsible pet ownership.
- Strengthened client relationships by delivering exceptional customer service while addressing questions or concerns regarding their pet's health needs.
- Optimized clinic efficiency through assisting with front desk tasks including scheduling appointments, maintaining files, answering phone calls, invoicing clients, processing payments when needed.
- Conducting routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Prepared, sterilized and maintained surgical instruments and equipment.
- Interviewed potential job candidates and trained staff, providing direct supervision, ongoing staff development and safety training to employees.
- Reduced errors in medication dispensing through diligent inventory management practices and careful tracking of controlled substances.
- Direct point of contact for pharmaceutical/food reps.
- Invoice reconciliation.
- Managed inventory of pharmaceuticals and medical supplies, reducing costs and eliminating waste through efficient ordering practices.
Licensed Veterinarian Technician
Pet Vet
2011.01 - 2011.08
- New Clinic Start-up
- Helped form relationships between vendors and new owner.
- Assisted in the development and implementation of clinic policies and procedures, ensuring compliance with industry standards and regulations.
- Contributed to practice growth by providing exceptional customer service during appointments and phone interactions with clients.
- Routine LVT duties, including but not limited to restraint, anesthesia induction/monitoring, radiology, running rooms, obtaining patient history.
Licensed Veterinary Technician
Tendercare Veterinary Center
2010.07 - 2010.12
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Assisted veterinarian with exams, surgical procedures, lab work.
- Obtained medical history from owners.
- Performed other duties related to the field of veterinary medicine per DVM orders.
Licensed Veterinarian Technician
Southside Animal Hospital
2009.08 - 2010.06
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Collected and prepared specimens for laboratory testing.
- Monitored anesthesia during surgeries, ensuring patient safety and comfort throughout the process.
- Assisted in surgical procedures to ensure optimal patient outcomes and aseptic technique adherence.
- Provided compassionate care for critically ill or injured animals during emergency situations.
- Restrained animals to protect veterinarians from potential harm.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Collected and prepared specimens for laboratory testing.
- Performed fecal examinations, urinalysis and bloodwork.
Licensed Veterinary Technician
Natural Bridge Hospital For Animals
2008.05 - 2009.07
- Educated clients about preventative care, proper nutrition, and other essential aspects of pet health to promote responsible pet ownership.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Provided valuable support to veterinarians during emergencies, enabling swift response to urgent medical situations for improved outcomes.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Supported clinic operations by maintaining clean and organized treatment areas, exam rooms, and surgical suites.
- Assisted veterinarian with wound treatment, administration of vaccines, and operations.
Education
Associate of Applied Science - Veterinary Technology
Blue Ridge Community College
Weyers Cave, VA05.2009
Skills
- Client Education
- Medical History Collection
- Animal behavior observation
- Customer Service
- Veterinary office administration
- Multitasking
- Problem-Solving
- Responsible and Reliable
- Attention to Detail
- Patient Care
Timeline
Licensed Veterinary Technician/Hospital Supervisor
Natural Bridge Animal Hospital
2011.11 - Current
Licensed Veterinarian Technician
Pet Vet
2011.01 - 2011.08
Licensed Veterinary Technician
Tendercare Veterinary Center
2010.07 - 2010.12
Licensed Veterinarian Technician
Southside Animal Hospital
2009.08 - 2010.06
Licensed Veterinary Technician
Natural Bridge Hospital For Animals
2008.05 - 2009.07
Associate of Applied Science - Veterinary Technology
Blue Ridge Community College
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