Summary
Overview
Work History
Education
Skills
Timeline
Generic

EMILY ANDERSON

Spokane Valley

Summary

Resourceful shipping/receiving/Inventory/customer service specialist bringing years of retail experience. Driven to maximize customer engagement and sales revenues. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments. Physically fit Laborer effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting.

Overview

18
18
years of professional experience

Work History

Shipping

White's Boots Inc.
08.2022 - Current
  • Ship boots daily received from the main store to customers.
  • Examine boot tickets from the factory to verify correct routing between the warehouse and the sales floor.
  • Coordinate with the orders department to resolve and correct shipping address issues.
  • Review and process international orders, including preparing and completing required customs documentation.
  • Operate the work truck as needed to collect and sort boots from the main store, load them onto carts, and transport shipments to the warehouse for processing.
  • Operate lift equipment to store and organize stock in designated warehouse locations, ensuring accuracy and safety while working at elevated heights.
  • Unload incoming pallets and place boxes into proper warehouse locations for efficient storage and inventory management.
  • Compile and save daily shipping reports to maintain accurate shipping manifests and documentation.
  • Conduct daily physical inventory counts to ensure accuracy and maintain up-to-date stock records.

Shipper / Receiver

Diesel Power Products
04.2021 - 08.2022
  • Pack and Ship out an average 160 packages a day.
  • Help out with Will Calls when needed.
  • Email customers when needed.
  • Check in stock orders when they arrive.
  • Check in UPS and FedEx when they arrive.
  • Unloaded trucks with as many as 5 pallets using team-based procedures.
  • Matched, counted and checked items to keep system records accurate.
  • Inspected products for shortages, damages, or tampering and reported discrepancies to management.

Packer/Shipping

AMAZON
06.2020 - 04.2021
  • Measured, weighed, and counted products after packing.
  • Performed final checks to detect defective items, maintaining accurate records of materials, shipments, and packing.
  • Readied packages for shipping by preparing products in accordance with established guidelines.
  • Inspected all boxes, crates, and packages for correct labeling.
  • Notified Supervisor when quality issues or machine operability problems arose.
  • Ensured highest level of customer satisfaction by providing best quality of products.
  • Cautiously checked orders for proper item and quantity ensuring highest accuracy of picking and packing process for each order.
  • Uphold quality standards and federal guidelines in all processes.
  • Maintained good housekeeping practices and observed safety program requirements in fast-paced environment.
  • Met daily goals by completing orders quickly.
  • Made minor machine adjustments to minimize interruptions and deliver quality end product.
  • Ensured packages contained correct products and supplies before completing packaging processes.
  • Packed parts into individual boxes and marked them appropriately to ensure safety of products.
  • I also was training to be a Process Assistant and the job duties for that are listed below. I was over 60 associates every shift.
  • Support and work in the department as required
  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
  • Providing vacation coverage for Area Managers
  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)
  • Tracking and reporting of ATS/labor hours
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance
  • Participating in Operational Excellence initiatives in some capacity
  • Filling in as needed with production duties. Making the WIP( work in progress) was at the level we needed for how many associate's that were on the floor packing
  • Fully understanding workflow and daily production goals
  • Reviewing and updating SOP as required
  • Assisting in keeping work area clean and organized
  • Identifying and addressing safety hazards within the work area
  • Coaching associates to work safely at all times
  • Participating in safety initiatives
  • Referring all job injuries immediately to area manager

INVENTORY SPECIALIST

LKQ HEAVY TRUCK, KC TRUCK PARTS
05.2015 - 04.2020
  • BEFORE I WAS IN SHIPPING I WAS ON THE SALES COUNTER FOR 4 1/2 YEARS FINDING PARTS FOR CUSTOMERS AND SETTING UP SHIPPING FOR THEM WITHER IT WAS UPS LABELS OR FREIGHT TRUCK.
  • TAKE PICTURES OF PARTS AS THEY COME OFF THE TRUCKS AFTER THEY GET WASHED.
  • UPDATE THE TAG WITH OEM PART NUMBERS, DIMS, OR ANY DAMAGE.
  • PUT THE PARTS AWAY WITH A FORK LIFT IF NEEDED.
  • MAKE INVENTORY TAGS FOR PARTS.
  • HELP OFF LOAD FREIGHT TRUCKS FOR SHIPPING. PUT ITEMS AWAY IF NEEDED AND MAKING SURE THE INVENTORY WAS CORRECT.
  • MAKE SHIPPING LABELS WHEN NEEDED.

DELIVERY DRIVER/PARTS COUNTER SALES PERSON

NAPA Auto Parts
06.2007 - 05.2015
  • DELIVERED PARTS TO LOCAL AUTO SHOPS.
  • PICKED UP RETURNS AT THE SHOPS IF NEEDED.
  • PUT STOCK AWAY IN BETWEEN DELIVERIES.
  • HELPED ON THE FRONT SALES COUNTER WHEN THEY NEEDED IT.
  • STOCKED SHELVES ON THE SALES FLOOR WHEN IT WAS SLOW.
  • I WORKED AT MANY LOCATIONS IN SPOKANE AND ALSO WAS THE SHUTTLE DRIVER FOR 6.

Education

High School Diploma -

Rogers High School
Spokane, WA
07.2006

Skills

  • Loss prevention
  • Sales planning
  • Merchandising expertise
  • Customer buying habits
  • Freight labeling
  • Shipping and receiving
  • Inventory organization
  • Strong communication skills
  • Store planning and design
  • Positive outlook
  • Dedicated team player
  • And best of all an amazing person to work with
  • Inventory tracking
  • Market understanding
  • Audit counts
  • Item tagging
  • Forklift certified
  • Invoice verification
  • Wrapping and boxing
  • Approachable
  • Barcode scanning
  • Cash handling accuracy
  • Basic clerical knowledge

Timeline

Shipping

White's Boots Inc.
08.2022 - Current

Shipper / Receiver

Diesel Power Products
04.2021 - 08.2022

Packer/Shipping

AMAZON
06.2020 - 04.2021

INVENTORY SPECIALIST

LKQ HEAVY TRUCK, KC TRUCK PARTS
05.2015 - 04.2020

DELIVERY DRIVER/PARTS COUNTER SALES PERSON

NAPA Auto Parts
06.2007 - 05.2015

High School Diploma -

Rogers High School

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