Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Anderton

Payson,UT

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at J-Mart Print. Proven expertise in efficient order management and meticulous attention to detail. Adept at problem-solving and mentoring, with a solid foundation in Microsoft Office and technical troubleshooting, ensuring optimal operational efficiency and client satisfaction.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

J-Mart Print
Spanish Fork, UT
12.2024 - Current
  • Operated Zendesk software for efficient customer order management.
  • Processed customer printing orders and completed job tickets accurately.
  • Greeted customers, handed over orders, and addressed inquiries promptly.
  • Answered phone calls to assist customers with their requests.
  • Organized information systematically to enhance workflow efficiency.
  • Executed finishing tasks, including coil binding, cutting, lamination, stapling, and folding.

Sales Floor / Fitting Room / Jewelery / Backroom / MarKdowns ASSOCIATE

Tjmaxx
Vernal, UT
12.2022 - Current
  • Executed unloading of trucks to maintain inventory flow.
  • Processed freight to ensure timely availability of merchandise.
  • Scanned merchandise for markdowns to optimize pricing strategy.
  • Maintained sales floor integrity through regular organization and restocking.
  • Conducted sales floor recovery to enhance customer shopping experience.
  • Checked customers in and out of fitting rooms to ensure efficient service.
  • Performed cashiering duties as assigned, ensuring accurate transactions.
  • Provided exceptional customer service by addressing inquiries and resolving issues.

Film Production Assistant

Anomoly
Lapoint, UT
05.2024 - 10.2024
  • Executed load-ins, load-outs, set-ups, and teardowns of equipment at various locations.
  • Distributed materials, supplies, food, and equipment to cast and crew as needed.
  • Assisted camera crew by following directives for optimal support.
  • Drove cast and crew to and from airport when required.
  • Organized and cleaned equipment to maintain operational readiness.
  • Utilized radios, batteries, and surveillance kits with care and returned them promptly.
  • Ensured daily return of receipts and company cards for accurate record-keeping.
  • Adhered to non-disclosure agreements to protect sensitive information.

Office Assistant

A.N.T Field Service
Naples, UT
02.2022 - 01.2023
  • Executed financial record keeping utilizing QuickBooks for accuracy and efficiency.
  • Identified invoices and attached corresponding receipts to maintain documentation integrity.
  • Organized company filing system to enhance accessibility and streamline retrieval processes.

Sales Floor Associate (Seasonal)

Ross
Vernal, UT
10.2021 - 12.2021
  • Assisted customers by providing prompt service and addressing inquiries.
  • Organized shelves and clothing racks to maintain cleanliness and orderliness.
  • Managed stock room operations to ensure efficient merchandise handling.
  • Performed cashier duties as assigned to support front-end operations.
  • Answered phones and paged associates to facilitate smooth store communication.

Baseball/Softball Scorekeeper & Snack Shack Employee

Salem Recreation
Salem, UT
06.2020 - 08.2020
  • Ensured accurate scorekeeping through meticulous attention to detail.
  • Utilized mental math skills for efficient transaction processing.
  • Demonstrated patience and focus in high-pressure environments.
  • Collaborated with coworkers to enhance operational efficiency.
  • Executed cashiering duties with a commitment to accuracy.
  • Processed customer orders promptly, ensuring satisfaction.
  • Conducted food preparation tasks while adhering to safety standards.
  • Managed closing and cleanup duties to maintain a clean workspace.

Peer Tutor Volunteer

Gencyber summer camp
Vernal, UT
06.2020 - 06.2020
  • Mentored youth in block coding, forensic sciences, cybersecurity, and robotics for grades five through eight.
  • Organized project spaces to facilitate hands-on learning experiences.
  • Provided individualized support to students struggling with complex concepts.
  • Collaborated with team members to develop and implement engaging activities.

Education

High School Diploma -

Uintah High School
Vernal, UT
05-2034

Skills

  • Interpersonal and communication skills
  • Mathematical aptitude
  • Cash handling expertise
  • Microsoft Office proficiency
  • Customer service excellence
  • Problem solving abilities
  • Team building strategies
  • Strong work ethic
  • Collaborative cooperation
  • Active listening skills
  • Mentoring and tutoring
  • Patience in instruction
  • Computer coding proficiency
  • Technical troubleshooting
  • Time management
  • Data entry
  • Inventory management
  • Attention to detail

References

  • Matt Marziale, Salem Recreation, 801-423-1035, mattm@salemcity.org
  • Cynthia White, USU Concurrent Enrollment, 801-917-4948, 435-722-1762, cynthia.white@usu.edu
  • Kristy Putnam, Uintah High School, 435-781-3110 ext. 2702, kristy.putnam@uintah.net

Timeline

Customer Service Representative

J-Mart Print
12.2024 - Current

Film Production Assistant

Anomoly
05.2024 - 10.2024

Sales Floor / Fitting Room / Jewelery / Backroom / MarKdowns ASSOCIATE

Tjmaxx
12.2022 - Current

Office Assistant

A.N.T Field Service
02.2022 - 01.2023

Sales Floor Associate (Seasonal)

Ross
10.2021 - 12.2021

Baseball/Softball Scorekeeper & Snack Shack Employee

Salem Recreation
06.2020 - 08.2020

Peer Tutor Volunteer

Gencyber summer camp
06.2020 - 06.2020

High School Diploma -

Uintah High School

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Emily Anderton