Summary
Overview
Work History
Education
Skills
Timeline
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Emily Andrews

Bridgewater,MA

Summary

Strong communicator who consistently􏰁 outperforms company􏰁 goals and ex􏰂pectations. Dedicated to learning, growing, and succeeding towards future goals. Highly􏰁 sensitive to changing customer needs, with a track record of meeting sales and customer satisfaction goals.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Dunkin' Donuts
01.2016 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Server/Bartender

Prezza
09.2021 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Bachelor of Arts - Environmental Science

University of Massachusetts - Boston
Boston, MA
05.2023

Skills

  • Interpersonal skills
  • Skilled in [Software]
  • Resilient, adaptable, and coachable
  • Report writing
  • Problem resolution
  • Team Leadership
  • Risk management processes and analy􏰁sis

Timeline

Server/Bartender

Prezza
09.2021 - 09.2023

Assistant Manager

Dunkin' Donuts
01.2016 - 10.2023

Bachelor of Arts - Environmental Science

University of Massachusetts - Boston

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Emily Andrews