Emily Aranda
Antioch ,CA
Summary
Bilingual, Dedicated and Hardworking Professional Candidate with experience in Diverse Industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain satisfaction and contribute to success. Specializes in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships, growing businesses and Facilities.
Overview
4
4
years of professional experience
Work History
Office Assistant
VM Utility Tree Services
08.2020 - 11.2022
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Produced high-quality documents and spreadsheets.
- Knowledgeable on many computer software's some including Outlook, Adobe Pro, QuickBooks, Outlook, Sheets, Excel, Word, and many more.
- Maintained payroll information by calculating, collecting and entering data.
- Researched and resolved time discrepancies.
- Executed record filing system to improve document organization and management.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Assisted with onboarding of new employees.
Barista
Starbucks
10.2018 - 08.2020
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned and Performed every menu preparation and numerous off-label drinks to meet all customer needs.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Increased customer loyalty by remembering personal preferences and allergy information.
- Managed over 300 Customized drinks per day.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Taught proper procedures and strategies for success to new employees.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Dozier Libbey Medical High School
Antioch, CA2018
Skills
- Relationship building and management
- Mastery of Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Suite (Docs, Sheets, Slides)
- Excellent Communication Skills, focus on team-building and customer relations
- Outstanding organizational, multitasking, and problem-solving abilities
- Oral And Written Communications
- Data Entry
- Multi-Line Phone Proficiency
- Documentation Skills
Timeline
Office Assistant
VM Utility Tree Services
08.2020 - 11.2022
Barista
Starbucks
10.2018 - 08.2020
High School Diploma -
Dozier Libbey Medical High School
Similar Profiles
Alonso LopezAlonso Lopez
Journeyman at Vm Utility Tree ServiceJourneyman at Vm Utility Tree Service
Korey KeathleyKorey Keathley
AVMS Specialist at Asplundh Tree Expert / Utility Tree ServiceAVMS Specialist at Asplundh Tree Expert / Utility Tree Service
Efrain VegaEfrain Vega
Groundsman at Utility Tree ServiceGroundsman at Utility Tree Service