Emily Araujo
Saint Augustine,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Long Island State Veterans Home
Stony Brook, NY
03.2024 - 06.2024
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or stretcher.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed patients for any changes in their physical or mental condition.
- Responded quickly to emergency situations involving sudden illness or injury.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Cleaned and sanitized patient rooms according to established protocols.
Counter Server
Go Burger
Ridge, NY
08.2020 - 01.2024
- Greeted incoming guests with friendly smile and provided knowledgeable service.
- Delivered top quality customer service while managing multiple tasks.
- Processed order transactions and handled debit and cash operations.
- Adhered to food service sanitation guidelines and standards.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Received, checked and arranged food orders for in-store and carry out customers.
- Developed long-term relationships with customers, increasing repeat business.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Provided exceptional service that reflected restaurant standards and core values.
Guest Service Associate
European Wax Center
Riverhead , NY
08.2023 - 11.2023
- Greeted guests upon arrival and checked them in to their accommodations.
- Ensured that all guest inquiries were answered promptly and accurately.
- Resolved any customer complaints or issues professionally and efficiently.
- Processed payments for guest stays and other services rendered.
- Maintained a neat, clean, and organized front desk area at all times.
- Performed daily opening and closing procedures for the front desk including cash management duties.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Catering Server
Captain Bills
Bay Shore, NY
09.2022 - 11.2022
- Set up and tore down all catering services in banquet halls and at customer locations.
- Worked multi-course dinners with pre-plated foods.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Served food to over 200 customers per shift.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
- Participated in ongoing training to enhance job skills and knowledge.
- Managed and restocked drink stations.
- Removed trays and stacked dishes for return to kitchen after finished meals.
Sales Associate
Kay Jewelers Outlet
Riverhead, NY
04.2022 - 07.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
Education
High School Diploma -
Longwood High School
Middle Island, NY06.2021
Some College (No Degree) - Nursing
Suffolk County Community College
Selden, NYSkills
- Teamwork and Collaboration
- Safe Food Handling
- Problem Detection and Resolution
- Customer Service
- Physical Stamina
- Payment Processing
- Employee Training
- Decision Making
- Cleaning and Sanitizing
- Quality Assurance
- Service-Oriented
- Flexible and Adaptable
- Clear Communication
- Customer Relations
- Complex Problem-Solving
Timeline
Certified Nursing Assistant
Long Island State Veterans Home
03.2024 - 06.2024
Guest Service Associate
European Wax Center
08.2023 - 11.2023
Catering Server
Captain Bills
09.2022 - 11.2022
Sales Associate
Kay Jewelers Outlet
04.2022 - 07.2022
Counter Server
Go Burger
08.2020 - 01.2024
High School Diploma -
Longwood High School
Some College (No Degree) - Nursing
Suffolk County Community College
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