EMILY ARMSTRONG
Elyria,OH
Summary
Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
12
12
years of professional experience
Work History
6TH/7TH Grade Paraprofessional
Midview Schools
09.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Independent Provider
Department of Developmental Disabilities
07.2020 - 09.2022
- Direct care and supervision of children and adults with developmental disabilities & special needs, providing teaching, support, and succession planning within a home setting.
- Ensured quality care to individuals with intellectual disabilities while engaging them in social activities to develop their cognitive processes.
- Provided play based behavioral therapy one-on-one to children on the Autism Spectrum.
- Evaluated special education students on academic progress and personal gain.
- Developed strong rapport with clients and their families, fostering trust and open communication.
Pre-School Teacher
The Child Garden
03.2013 - 05.2020
- Development and implementation of an inclusive curriculum with lesson plans that nurture children's curiosity and enthusiasm for learning.
- Development of positive and supportive relationships with parents and caregivers.
- Proven organizational skills with the ability to remain calm while meeting frequently changing and competing demands.
- Individualized attention to the unique learning needs of each student.
Sandwich Artist
Subway
12.2012 - 06.2013
- Interacted with customers.
- Tracked and reduced food waste by planning prep according to usage patterns.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
Education
Educational Aide Permit
Midview Middle School
Grafton, OHCAREER TECHNICAL CERTIFICATE - Early Childhood Education
LORAIN COUNTY JVS
05.2013
Skills
- Customer-focused approach
- Problem resolution
- Cooperative teamwork
- Positive guidance techniques
- Effective communication
- Active listening
- Microsoft Office Suite
- Strong work ethic
- Customer service
Languages
English
Timeline
6TH/7TH Grade Paraprofessional
Midview Schools
09.2022 - Current
Independent Provider
Department of Developmental Disabilities
07.2020 - 09.2022
Pre-School Teacher
The Child Garden
03.2013 - 05.2020
Sandwich Artist
Subway
12.2012 - 06.2013
Educational Aide Permit
Midview Middle School
CAREER TECHNICAL CERTIFICATE - Early Childhood Education
LORAIN COUNTY JVS
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