Customer Service Cashier
Michoacana Mía
03.2024 - Current
Hi, I’m
Emily Arrona
San Diego ,CA
Summary
At Michoacana Mía, I excelled as a Customer Service Cashier, enhancing customer satisfaction and loyalty through exceptional service and active listening. My ability in payment processing and cash register operation, coupled with a calm demeanor and problem-solving skills, significantly boosted sales. I also played a key role in training new employees, showcasing my reliability and leadership.
Work History
Michoacana Mía
Customer Service Cashier
03.2024 - Current
Job overview
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Handled sensitive information securely on cash register while processing payments through various methods including cash, credit cards, and debit cards.
- Handled cash with high accuracy and took care to check bills for fraud.
- As well as completing refunds properly according to company policy.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered product questions using knowledge of sales and store promotions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Collaborated with team members to maintain smooth operations during peak hours.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
Education
Monarch San Diego, CA
Skills
- Honest and Dependable
- Reliable and Responsible
- Adaptable and Flexible
- Creative Thinking
- Problem-Solving
- Calm Demeanor
- Active Listening
- Customer Service satisfaction
- Reliability and punctuality
- Patience and composure
- Store merchandise stocking
- Training and mentoring
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Monarch
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