Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Emily Atwood

Traverse City,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Retail Worker

NOMI Collective
Traverse City, MI
10.2023 - Current
  • Greeting customers, identifying their needs, and providing assistance with product selection.
  • Answering customer inquiries, resolving issues, and handling complaints professionally.
  • Operating the cash register.
  • Maintaining an organized store environment by restocking shelves and organizing displays.

Waitress

West End Tavern
Traverse City, MI
07.2022 - 11.2024
  • Processed payments accurately using cash registers or POS systems.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Took orders for food and drinks and delivered them to guests.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Waitress and Bartender

Applebee's
Traverse City, MI
01.2022 - 06.2022
  • Processed payments accurately using cash registers or POS systems.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Waitress

Applebee's
Angola, IN
09.2021 - 12.2021
  • Processed payments accurately using cash registers or POS systems.
  • Took orders for food and drinks and delivered them to guests.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Retail Employee

Levi's Outlet Store
Angola, IN
09.2020 - 12.2020
  • Processed incoming shipments quickly and accurately according to company policy.
  • Handled customer complaints in a professional manner to ensure customer satisfaction.
  • Provided excellent customer service through friendly interactions with all customers entering the store.
  • Operated cash register to process cash, credit card and check transactions accurately and efficiently.

Donut Maker

Peace Love and Little Donuts
Traverse City, MI
07.2018 - 06.2020
  • Demonstrated a strong commitment to customer satisfaction by ensuring orders were accurate and timely.
  • Developed creative new recipes for unique donut flavors and toppings.
  • Fried, glazed, and decorated donuts according to customer orders.
  • Communicated effectively with colleagues about production needs or concerns.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Housekeeper

Park Place Hotel
Traverse City, MI
06.2015 - 06.2018
  • Observed proper use of chemicals when cleaning various surfaces.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Responded to requests from guests regarding housekeeping needs.
  • Provided information about hotel services upon request from guests.
  • Interacted pleasantly with clients and guests when performing daily duties.

Education

High School Diploma -

West Senior High School
Traverse City, MI
06-2019

Skills

  • Professional Appearance
  • Cash Handling Accuracy
  • Complaint Handling
  • POS System Operation
  • Customer Assistance
  • Effective communication abilities
  • Conflict resolution techniques
  • Team Collaboration
  • Liquor, wine, and food service
  • Critical Thinking
  • Microsoft Office expertise
  • Positive and professional
  • Bilingual (Spanish)

Affiliations

  • Enjoys Singing
  • Loves Musicals
  • Did Costuming in High School Theater Department
  • Loves Art Projects
  • Enjoys being outdoors

Languages

Spanish
Limited

Timeline

Retail Worker

NOMI Collective
10.2023 - Current

Waitress

West End Tavern
07.2022 - 11.2024

Waitress and Bartender

Applebee's
01.2022 - 06.2022

Waitress

Applebee's
09.2021 - 12.2021

Retail Employee

Levi's Outlet Store
09.2020 - 12.2020

Donut Maker

Peace Love and Little Donuts
07.2018 - 06.2020

Housekeeper

Park Place Hotel
06.2015 - 06.2018

High School Diploma -

West Senior High School

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Emily Atwood