Emily Awe Griffin
Woodbury,MN
Summary
Dynamic Project Manager with a diverse background, including a pivotal role at Wokie Weah LLC, where leadership in cross-functional team collaboration and project execution shone. Expert in Photoshop and adept in fostering customer relations, I consistently drive productivity improvements and mentor teams towards excellence, achieving significant performance enhancements.
Overview
25
25
years of professional experience
Work History
Project Manager
Wokie Weah LLC
Woodbury, MN
05.2022 - Current
- Plan, execute, manage and close out projects
- Lead and manage cross-functional teams
- Ensure that all projects are delivered on time
- Track the progress of open projects
- Create and maintain project documentation (meeting agenda, meeting notes, etc)
- Provide project updates to team and stakeholders
Freelance Makeup Artist
LadyVamp Artistry
01.2017 - Current
- Specializing in Multimedia makeup for photography, fashion and bridal
Senior Intake Representative
University Of Minnesota Physicians
Minneapolis, MN
01.2016 - Current
- Utilizes customer service and critical thinking skills to schedule appointments for patients
- Listen to patient’s needs about their care, to provide them with the information they need
- Obtains correct insurance and billing information from patients
- Works closely with staff at numerous clinics to provide excellent client service to numerous age groups and a diverse population
- Promoted to Senior Intake Representative within six months
- Supports other intake representatives when they have questions
- Mentor and train new intake representatives
- Great communication skills
Color Consultant/ Education Lead
Sephora
Roseville, MN
01.2010 - 01.2017
- Supports associates’ growth and success through coaching; helps develop makeup artistry technique, product knowledge, selling skills, and client service standards
- Assist clients finding product, answering questions, and applying product when needed
- Consulting with clients on new trends in cosmetics, making sure they are aware of loyalty program, and recommending products best suitable to clients’ needs
- Expertise in merchandising skills for multiple diverse and evolving makeup, skincare and fragrance brands
Personal Banker
U.S. Bank
Wauwatosa, WI
01.2010 - 01.2011
- Provided high-level customer service by listening to customers’ concerns and suggesting solutions that best suited their needs
- Accurately completed all transactions in a timely manner
- Increased customer loyalty by booking loans and opening credit cards
Front End Lead
Pick n’ Save
01.2000 - 01.2010
- Supervised employees in front-end of store; accountable for all cash transactions during shift
- Trained and on-boarded new hires; set up new employees for maximum success
- Effectively problem solved in-the-moment to resolve customer concerns and complaints
- Completed certain bookkeeping and accounting tasks
Education
Bachelor of Arts - Apparel Product Development & Fashion Merchandising
Mount Mary College
Milwaukee, WISkills
- Advanced makeup artistry
- Photoshop
- Illustrator
- Outlook
- Word
- Excel
- PowerPoint
- Epic
- Revation
- Adaptability
- Cultural competence
- Attention to detail
- Quality of work
- Written communication
- Verbal communication
- Self-challenging
- Project tracking
- Project development
- Work flow planning
- Presentations
- Performance improvements
- Staff training and motivation
- Advanced problem solving
- Customer relations
- Team collaboration
- Project feedback data
- Cross-functional collaboration
- Productivity improvement
- Coaching and mentoring
Timeline
Project Manager
Wokie Weah LLC
05.2022 - Current
Freelance Makeup Artist
LadyVamp Artistry
01.2017 - Current
Senior Intake Representative
University Of Minnesota Physicians
01.2016 - Current
Color Consultant/ Education Lead
Sephora
01.2010 - 01.2017
Personal Banker
U.S. Bank
01.2010 - 01.2011
Front End Lead
Pick n’ Save
01.2000 - 01.2010
Bachelor of Arts - Apparel Product Development & Fashion Merchandising
Mount Mary College
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