Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Emily Baay

Riverview

Summary

Dynamic professional with experience as an Assistant Social Media Manager at Plato's Closet, excelling in content creation and customer service. Proven ability to enhance user engagement through strategic marketing initiatives and effective team collaboration. Skilled in photography and videography, driving impactful promotional campaigns that resonate with target audiences.

Overview

4
4
years of professional experience

Work History

Assistant Social Media Manager

Platos's Closet
Maplewood
04.2022 - 07.2025
  • Conducted daily monitoring of social media channels, including responding to comments and messages.
  • Assisted in creating promotional materials such as brochures, flyers and ads for print and digital publications.
  • Analyzed monthly reports to identify trends in user engagement and make recommendations for improvement.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Sales Associate

Target
Lino Lakes
01.2021 - 06.2025
  • Processed transactions using a point-of-sale system.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Helped customers find specific products, answered questions, and offered product advice.

Produce Clerk

Boyett Family Farms
Wesley Chapel
03.2023 - 05.2023
  • Checked for quality, ripeness, and overall condition of products before stocking shelves.
  • Cleaned work areas throughout shift to maintain sanitation standards.
  • Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
  • Operated cash register efficiently during peak business hours.
  • Followed established food safety guidelines when handling perishables such as fruits and vegetables.

Education

Associate of Arts - Communications

Saint Leo University
Saint Leo, FL
05-2026

Skills

  • Social media management
  • Content creation
  • Photography and videography
  • Customer service
  • Marketing strategies
  • Team collaboration

Affiliations

  • Outdoors Lover
  • Explorer
  • Traveler

Timeline

Produce Clerk

Boyett Family Farms
03.2023 - 05.2023

Assistant Social Media Manager

Platos's Closet
04.2022 - 07.2025

Sales Associate

Target
01.2021 - 06.2025

Associate of Arts - Communications

Saint Leo University

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