Emily Bagley
Somerset,CA
Summary
Highly motivated and adaptable professional with a proven track record of success in hospitality, event planning, and customer service. Seeking a challenging opportunity to contribute to the growth of a dynamic winery environment. Adept at building strong relationships, exceeding expectations, and delivering exceptional experiences. Eager to leverage my skills in communication, problem-solving, and teamwork to support your company's goals.
Overview
13
13
years of professional experience
Work History
Landscaper
Grand Designs Landscaping
Somerset, CA
01.2023 - Current
- Maintained grounds by trimming, weeding, and general clean-up
- Removed weeds, hazards, and debris from common pathways to improve safety and accessibility
- Performed seasonal tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project
- Constructed hardscape elements like patios, walkways, retaining walls, fire pits, and water features for enhanced functionality of outdoor spaces
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens
Food & Beverage Manager
Citizen Hotel, Autograph Collection
Sacramento, CA
01.2022 - 12.2022
- Managed staff, ensuring brand standards compliance and service excellence at the Grange Restaurant and Bar
- Responsible for guest experience at the Grange Restaurant and Bar
- Worked cross-functionally with vendors and internal teams to manage inventory for the Hotel's beverage program
- Performed tasks related to supervision of the banquet department, including scheduling and personal management
- Responsible for creating a new cocktail menu quarterly
- Utilized critical thinking skills and issue analyses to resolve operational challenges and provide an excellent guest experience
Mixologist
The Kitchen
Sacramento, CA
05.2021 - 01.2022
- Responsible for providing the restaurant with the beverage excellence expected at a Michelin-star establishment
- Created cocktail and non-alcoholic pairing menus for seven-course chefs' menu
- Worked with internal teams and local vendors to create a bespoke guest experience
- Utilized critical thinking skills and issue analyses to resolve challenges related to allergies and guest preferences
- Ultimate responsibility for presentation and service excellence
Banquet Captain
Citizen Hotel, Autograph Collection
Sacramento, CA
11.2017 - 06.2020
- Responsible for the execution of multiple events simultaneously
- Supervised teams ensuring brand standard compliance and service excellence
- Used event management skills to coordinate, organize, and execute event plans
Private Event Coordinator
Hock Farm & Provisions
Sacramento, CA
08.2016 - 11.2017
- Responsible for business development and lead pursuit
- Provided individual consultation with prospective clients
- Managed all aspects of events, including weddings, holiday gatherings, banquets, and corporate events
- Ultimate responsibility for guest satisfaction, presentation, and service excellence
Catering Sales Director
Wedgewood Weddings
Placerville, CA
01.2012 - 08.2016
- Responsible for business development and lead pursuit
- Provided individual consultation with prospective clients
- Managed all aspects of events, including weddings, holiday gatherings, banquets, and corporate events
- Ultimate responsibility for guest satisfaction, presentation, and service excellence
Education
High School Diploma -
Casa Roble Fundamental High School
Orangevale, CA06-2012
Skills
- Interpersonal skills
- Communication
- Problem-solving
- Relationship building
- Conflict resolution
- Guest satisfaction
- Inventory management
- Scheduling
- Team leadership
- Event coordination
- Vendor relations
- Process improvement
- Budget management
- Microsoft Office Suite
- POS systems
- Reservation software
Timeline
Landscaper
Grand Designs Landscaping
01.2023 - Current
Food & Beverage Manager
Citizen Hotel, Autograph Collection
01.2022 - 12.2022
Mixologist
The Kitchen
05.2021 - 01.2022
Banquet Captain
Citizen Hotel, Autograph Collection
11.2017 - 06.2020
Private Event Coordinator
Hock Farm & Provisions
08.2016 - 11.2017
Catering Sales Director
Wedgewood Weddings
01.2012 - 08.2016
High School Diploma -
Casa Roble Fundamental High School
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