Emily Barbosa

Customer Interaction and Service- Facilitate positive interactions with clients and customers to ensure pleasant experiences.

Training and Adaptability- Train to work on all posts at assigned site locations and remain flexible to work various shifts.

Interior/Exterior Patrols- Conduct routine patrols to maintain safety and security within and around the facility.

Access and Egress Control- Manage and monitor the flow of individuals entering and exiting the facility to ensure only authorized access.

Tickets and Alarm System Monitoring- Operate and oversee customer tickets and alarm systems to detect and respond to any irregular activities.

Report Composition- Document detailed and accurate reports on daily activities, incidents, and observations.

Misconduct Prevention- Actively deter and report irregular activities within the facility.

Customer Service Skills - Adept at providing exceptional customer service, addressing inquiries, and assisting customers with their needs.
Product Knowledge - Well-versed in beauty products, cosmetics, skincare, and fragrance lines, able to provide product recommendations and guidance to customers.

Attention to Detail - Meticulous in handling transactions, ensuring accuracy in pricing, and maintaining inventory records.
Organizational Skills - Capable of multitasking, prioritizing tasks, and managing time efficiently in fast-paced environments.

Communication Skills - Excellent verbal and written communication skills to effectively interact with customers, colleagues, and management.

Scheduling - Demonstrated expertise in using TOPS software, including appointment scheduling, patient registration, treatment planning, and billing.
Technical Aptitude - Strong computer skills and ability to quickly learn and navigate new software programs and applications.

Organization and Time Management - Efficiently managing patient appointments, treatment plans, and scheduling, ensuring smooth workflow and minimal wait times. Attention to Detail in Record Keeping - Maintaining accurate and up-to-date patient records, including medical histories, and treatment notes.

Data Security and Confidentiality - Ensuring security and confidentiality of patient data within TOPS.
Problem-Solving Skills - Ability to resolve many technical issues, collaborating with co-workers and seeking resources for assistance.