Emily Bargsley
Grand Prairie,TX
Summary
Eager multitalented always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
8
8
years of professional experience
Work History
Business Development Specialist
Lincoln
Dallas , TX
04.2023 - Current
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Partnered with team members in other business functions to establish best possible solutions.
- Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
- Created and improved business pipeline using cold and warm techniques.
- Set up potential client contacts, cultivated relationships and followed through on service needs.
- Reduced process lags by training employees on best practices and protocols.
- Acted as main point of contact in matters relating to client concerns and needs.
- Trained and managed team of six employees.
- Stayed current on company products and services to provide top-notch expertise to customers.
- Greeted and assisted customers to foster positive experiences.
- Responded promptly to emails from customers and other departments within the organization.
- Handled diverse needs for clients in-person, by phone or through email.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Assisted with administrative tasks such as data entry into company databases.
- Created spreadsheets to track customer information such as contact details and preferences.
- Guided employees in handling difficult or complex problems.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Kids Club Associate
Fitness International LLC
10.2022 - 04.2023
- Inquired about each checked-in child to learn best possible care and safety precautions.
- Managing members most precious aspect in life
- Uphold clean, safe, interactive and enjoyable Kids Klub.
- Multitasking various age groups, phone, computer skills, and health and safety precaution with ease in this fun fast-paced environment.
- well thought out activities, helping one on one every day and quick on the spot problem solving.
- Guardians entrusting in Kids Klub know that my members receive highest quality care in area and feel safe knowing I'm there
- Maintained control of building entry and exit points to guarantee child safety.
- Paged or called parents to assist with discipline issues and personal needs.
Receptionist/ Customer Service Personnel
H&r Block
11.2021 - 02.2022
- Exhibited high energy and professionalism when dealing with clients and staff.
- Face of front office greeting and seating customer members,
- Appointment and Scheduling management, outgoing calls and service answering, managing documents, printing and safely filing paperwork.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded proactively and positively to rapid change.
Day School Teacher
New Hope Christain Academy
10.2021 - 11.2021
- Supported students in developing self-esteem and self-confidence.
- Organized and supervised large and small group activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Modeled positive behavior and communication skills for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Addressed behavioral and learning issues with parents and daycare management.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- CPR certification and Abuse awareness Certification
Waitress
Papacitas
08.2020 - 11.2020
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Animal Rescue / Shelter Kennel Tech
Lone Star Rescue , Happy Day Humane Society
03.2019 - 06.2020
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Rehabilitation for aggression , sickness and emaciation
- Bottle Feeding and raising
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Coordinated timely, appropriate animal transfers with shelters, rescue organizations and animal centers.
- Educated visitors and staff on proper animal care and handling.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Self Employed
ItWorks
11.2017 - 02.2019
- Determined objectives, set priorities and established and met target dates.
- Administered specialized treatment for multiple patients daily.
- Kept detailed records of daily activities through online customer database.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Consulted with businesses to supply accurate product and service information.
- Engaged with customers to effectively build rapport and lasting relationships.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Trained new employees on customer service, money handling and organizing strategies.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
Walmart
10.2015 - 06.2016
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
White Oak High School
White Oak, TX05.2017
Skills
- Interpersonal Skills
- Maintaining Safe Environment
- Group Management
- CPR
- Daily Cleaning and Sanitation
- Data Inputting
- Spreadsheet Tracking
- Prioritization
- Multi-Line Telephone Systems
- Filing System Software
- Customer Service
- Reception Desk Management
Timeline
Business Development Specialist
Lincoln
04.2023 - Current
Kids Club Associate
Fitness International LLC
10.2022 - 04.2023
Receptionist/ Customer Service Personnel
H&r Block
11.2021 - 02.2022
Day School Teacher
New Hope Christain Academy
10.2021 - 11.2021
Waitress
Papacitas
08.2020 - 11.2020
Animal Rescue / Shelter Kennel Tech
Lone Star Rescue , Happy Day Humane Society
03.2019 - 06.2020
Self Employed
ItWorks
11.2017 - 02.2019
Cashier
Walmart
10.2015 - 06.2016
White Oak High School
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