Emily Basye
Milford,TX
Summary
Detail-oriented Contract Administrator driven to advance career in the Business field while effectively ensuring efficient operations, improving operational procedures, systems, and principles in the areas of information flow, complex business environments, and while looking for opportunities of improvement. Focused on applying education as well as skills developed in current workplace role to business needs. Hardworking and energetic with passion for accuracy and efficiency.
Overview
9
9
years of professional experience
Work History
Contract Administrator
Skeeter Emergency Vehicles
03.2023 - Current
- Tracked contract milestones and updated stakeholders to facilitate project progress.
- Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
- Streamlined contract processes by implementing efficient tracking and organization systems.
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Managed high-value contracts with a keen eye for detail, identifying discrepancies and inaccuracies before finalization.
- Assisted in the development of standard operating procedures, improving overall efficiency within the Contract Administration department.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Developed comprehensive reporting tools for effective management of contract portfolios.
Inside Operations Supervisor
Wisenbaker Builder Services, Inc.
02.2022 - 03.2023
- Interviewing, selection and hiring; training new and existing employees
- Planning, assigning, and directing work; manage staff levels, wages, and hours
- Authorizing and discussing with employee's performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards
- Strategically planning and managing production schedule and release volume
- Manage production scheduling and correspondence in coordination with all production needs
- Promote and facilitate effective communication between departments
- Analyze weekly reporting to identify training opportunities to remove performance deficiencies.
Member Service Representative
HILCO Electric Cooperative
11.2016 - 02.2022
- Kept administrative records current and accurate to promote efficiency and team effectiveness in all interactions
- Maintained updated knowledge of internal processes and industry best practices to optimize service delivery
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Successfully handled high volume of inbound calls while representing the company
- Completed training and worked effectively under high-pressure service environments
- Input and documented multiple deposits each day with high accuracy and full compliance within the company policy
- Learned all internal systems and related service role duties to provide skilled team backup in handling customer demands
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes
- Followed up with customers regularly via phone and email to obtain payments and schedule services.
911 Telecommunicator
Hillsboro Police Department
09.2015 - 11.2016
- Received public emergency and non-emergency calls and supervised response prioritization to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests
- Read system maps and caller information and documented all details in system
- Relayed latest information to first responders via electronic means, telephone calls and radio responses
- Routed calls to police, fire, and ambulance service to meet individual call needs
- Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy
- Maintained energy and enthusiasm in fast-paced environment
- Exceeded goals through effective task prioritization and great work ethic
- Worked flexible hours, night, weekend, and holiday shifts.
Education
Associate of Science - Organizational Leadership
Trident University International
Cypress, CACertification - Bookkeeping and Payroll
Trident University International
Cypress, CAHigh School Diploma -
Itasca High School
Itasca, TXSkills
- Proficiency with MS Office
- AI
- Project Support
- Leadership
- Conflict Management
- Decision Making
- Communication Skills
- Data Processing and Reporting Skills
- Planning and Organizing
- Deadline Oriented
- Adaptability
Timeline
Contract Administrator
Skeeter Emergency Vehicles
03.2023 - Current
Inside Operations Supervisor
Wisenbaker Builder Services, Inc.
02.2022 - 03.2023
Member Service Representative
HILCO Electric Cooperative
11.2016 - 02.2022
911 Telecommunicator
Hillsboro Police Department
09.2015 - 11.2016
Associate of Science - Organizational Leadership
Trident University International
Certification - Bookkeeping and Payroll
Trident University International
High School Diploma -
Itasca High School
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