Emily Bays
San Jose,CA
Summary
Highly organized and detail-oriented individual with a strong work ethic and dedication to achieving goals. Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Volunteer Kitten Foster Coordinator
The Dancing Cat Cafe
04.2024 - Current
- Recruit, train, and support a network of foster volunteers, providing them with necessary resources and guidance to ensure the well-being of foster animals.
- Respond to emails from fosters in a timely manner, addressing all matters in emails.
- Provide ongoing support to foster families, addressing any concerns or issues promptly and effectively to ensure a positive fostering experience.
Tour Guide
The Winchester Mystery House
03.2023 - Current
- Conduct daily tours of the Winchester Mystery House, captivating audiences with the intriguing history and architectural oddities of the mansion.
- Able to accurately recall and deliver detailed tour scripts up to one hour in length, ensuring consistency and precision in information provided.
- Facilitate memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensure timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Merchandise Sales, Ride Operation, and Concessions
Billy Jones Wildcat Railroad
11.2018 - 04.2021
- Trained new hires for five different jobs on site, providing them with the company policies, procedures, and safety tasks.
- Was promoted to the position of "team leader."
- Monitored ride operations and responded quickly to any issues or emergencies, ensuring guest safety at all times.
- Ensured compliance with health and safety standards by maintaining cleanliness and proper food handling practices.
Education
English
West Valley College
Saratoga, CA2025
Skills
- Customer Service
- Public Speaking
- Schedule Coordination
- Staff Training
- Time Management
- Cash Handling
- Typing
- Team Leadership
Timeline
Volunteer Kitten Foster Coordinator
The Dancing Cat Cafe
04.2024 - Current
Tour Guide
The Winchester Mystery House
03.2023 - Current
Merchandise Sales, Ride Operation, and Concessions
Billy Jones Wildcat Railroad
11.2018 - 04.2021
English
West Valley College
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