Summary
Overview
Work History
Education
Skills
Volunteering
Languages
Certification
References
Timeline
Generic

Emily Behal

Orlando,FL

Summary

Experienced Clinical Student with relevant background in patient care, medical terminology, and clinical procedures seeking an entry-level position to begin my Occupational Therapy Assistant career. Possess strong interpersonal skills and ability to communicate effectively with diverse patient populations. Demonstrated impact in previous roles through contribution to team-based care delivery, fostering patient trust and promoting health education.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Occupational Therapy Assistant Student

Various Locations
08.2022 - Current
  • Cared for recovering disabled patients, supporting occupational therapists and occupational therapy assistants with daily living tasks and working skill development.
  • Gathered information from patients and family members regarding patient history as needed.
  • Maintained confidentiality when discussing patient care issues with other healthcare professions.
  • Educated patients about health promotion activities such as nutrition, exercise, and disease prevention.
  • Documented patient interactions accurately and completely in accordance with established standards.
  • Utilized evidence based practice guidelines when making decisions regarding patient care.

Behavioral Health Technician

AdventHealth Orlando
02.2021 - Current
  • Assisted adult and pediatric psychiatric patients with daily tasks and helped them overcome physical or mental challenges they may face and advocated for every patient while also communicating effectively with nurses about how the patient is doing or what they may need.
  • Part of the Behavioral Emergency Response Team (BERT) that responds to emergencies across the hospital by assisting with verbal deescalating patient behaviors and supporting nursing staff with emergencies.
  • Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
  • Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients.

Customer Service Staff

Publix Supermarkets Store
02.2015 - Current
  • Provided quality customer service, answering questions, and resolving issues for customers and coworkers.
  • Handling accurate cash operations, cash transactions, and monitoring cash limits when opening and closing registers and front desk.
  • Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
  • Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.

Education

Associate of Science - Occupational Therapy Assistant

AdventHealth University
Orlando, FL
09.2024

Bachelor of Science - Psychology

Florida State University
Tallahassee, FL
05.2019

Skills

  • Relaxation Techniques
  • Activity analysis
  • Clinical reasoning
  • Professional ethics
  • Patient care
  • Multidisciplinary collaboration
  • Proficient in Microsoft Office - Word, Excel, and PowerPoint

Volunteering

  • Hurricane Relief Cleanups
  • RunDisney Medical Volunteer
  • AdventHealth Children's Hospital Volunteer

Languages

Spanish
Limited Working

Certification

  • American Heart Association, Basic Life Support

References

References available upon request.

Timeline

Occupational Therapy Assistant Student

Various Locations
08.2022 - Current

Behavioral Health Technician

AdventHealth Orlando
02.2021 - Current

Customer Service Staff

Publix Supermarkets Store
02.2015 - Current

Associate of Science - Occupational Therapy Assistant

AdventHealth University

Bachelor of Science - Psychology

Florida State University

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Emily Behal