Emily Belen
Brooklyn,NY
Summary
Proficient Administrative Professional driven to maintain smooth operations through knowledgeable and skilled support. Successful at working in both team-based and self-directed capacities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Program Assistant
Urban Resource Institute
NY, NY
07.2018 - Current
- Participate in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
- Collaborate with other departments to ensure smooth delivery of services for program participants.
- Greet guests and vendors to assist in navigating space.
- Monitor progress on project timelines associated with each program activity or initiative.
- Produce and distribute memos, newsletters and other forms of communication.
- Assist management with planning and logistics for program activities.
- Produce well-written, comprehensive reports and documents.
- Ensure compliance with organizational policies and procedures while administering programs.
- Assist in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
- Organize special events such as conferences, workshops, training sessions. for program participants.
- Maintain detailed records of all program activities, data collection, and evaluation results.
- Assist organizational efforts by filing, entering data and answering phones.
- Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors.
- Wrote summaries of case studies featuring successful outcomes from past initiatives which were then used as promotional material when soliciting donations from donors.
- Schedule service and changed and ordered toner to keep printers and copiers functioning.
- Review and approve vendor invoices.
Administrative Assistant
Center Against Domestic Violence
Brooklyn , NY
10.2000 - 07.2018
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments, meetings and events for management staff.
- Handled incoming calls and directed callers to appropriate department or employee.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Scheduled appointments between clients and customers and internal staff members.
- Inventoried and ordered supplies for office.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Handled confidential documents in an organized fashion according to established protocol.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Created travel arrangements for senior managers according to their requirements.
Education
Legal Assistant Certificate -
Drake Business School
New York, NY01-1999
Skills
- Program Administration
- Payroll Reporting
- Apricot - Case Management System
- Excellent interpersonal, written, and verbal communications skills
- Experience in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Attention to detail and problem-solving skills
- Proficient in office administration and management
- Fluent in Spanish
- Experience with and/or knowledge of victims of domestic violence, homeless families, and migrant families
Certification
- Mandated Reporter
- Cyber Security: How to Stay Safe Online
- Asserting Boundaries with empathy and respect
Timeline
Program Assistant
Urban Resource Institute
07.2018 - Current
Administrative Assistant
Center Against Domestic Violence
10.2000 - 07.2018
Legal Assistant Certificate -
Drake Business School
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