Emily Bellamy
Deer Park,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
House Cleaner
Powers Cleaning
Colbert, WA
05.2019 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Adhered to professional house cleaning checklist.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Caregiver
Private Party
Colbert, WA
04.2019 - 09.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Waitress
Swinging Doors
Spokane, WA
10.2009 - 03.2012
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Youth Care Worker
Independence
Spokane, WA
08.2009 - 01.2010
- Completed clear and concise documentation of youth behavior and actions.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Evaluated needs of youth and outlined measures to address.
- Assisted youth with obtaining resources such as food, clothing and shelter.
Event Assistant
Puttin On The Ritz
Spokane, WA
05.2007 - 09.2009
- Directed team to set up and keep banquet space clean and presentable for guests.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Performed event coordination for larger parties and gatherings.
- Welcomed guests to events, checked invitations and oversaw proper seating.
Para Ed
Mt. Spokane Highschool
Mead, WA
09.2002 - 09.2004
- Maintained positive attitude and affirmatively communicated with each student.
- Supported teacher in development of individual learning strategies.
- Offered student support through special accommodations, extra assistance and assessments.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Front Desk Receptionist
Camp Chevrolet
Spokane, WA
12.1999 - 02.2000
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Bachelor Of Applied Science - Applied Psychology
GCU
Phoenix Arizona 04.2019
Bachelor Of Applied Science - Family Psychology
Indiana University - Purdue University Indianapolis
Indianapolis, IN08.2018
High School Diploma -
Mead Highschool
Mead Washington05.1997
Skills
- Hospitality Management
- Special Projects
- Disinfection Procedures
- Cleaning Equipment Inspection
- Electronic Communication
- Client Requirements
- Company Quality Standards
- Household Tasks
- Investment Properties
- Active Listening
- Grocery Shopping
- Staff Development
- Public Safety
- Critical Thinking
- Project Requirements
- Chandelier and Light Fixture Cleaning
- Window Blind Dusting
- Commercial Equipment Operations
- Lost and Found Management
- Reading Comprehension
- Emptying Trash
- Room Arrangements
- Client Needs Assessment
- Deep Cleaning Protocols
- Kitchen Cleaning and Dishwashing
- Germicide Application
- Customer Inquiry and Response
- Business Function Preparation
- Equipment Disinfection
- Minor Repairs
- Stain Removal
- Image Management
- Safe Chemical Handling
- Special Requests
- Commercial Cleaning
- Furniture Moving
- Documenting Hours Worked
- House Showings
- Customer Retention
- Refinishing Wood
- Household Management
- Health Standards Compliance
- Floor Cleaning, Polishing and Waxing
- Surface Sanitation
- Window Cleaning
- Steam Cleaning
- Rug and Carpet Cleaning
- Providing Feedback
- Vacuuming Floors
- Team Support and Collaboration
- Guest Satisfaction
- Guest Service and Support
- Attentive to People
- Ability to Lift Clients
- Personal Service
- Needs Assessment
- Problem Identification
- Special Needs Clients
- Behavior Redirection
- Social Perceptiveness
- Positive Reinforcement Methods
- Diet and Nutrition
- Incapacitation Care
- Protein Handling
- Bedside Care
- Client Records Management
- Service Documentation
- Supporting Daily Living Needs
- Ability to Lift
- General Housekeeping
- Caring Companionship
- Enrichment Activities
- Parental and Guardian Assistance
- Schedule Maintenance
- Condition Monitoring
- Classroom Observation
- Activities of Daily Living (ADLs)
- Social Behaviors
- Educational Strategies
- Medication Reminders
- Meal Planning and Preparation
- Child Supervision
- Outdoor Activities
- Mobility Assistance
- Therapist Collaboration
- Personal Care Assistance
- Dietary Needs
- Vitals Monitoring and Documentation
- Communication Assistance
- Accurate in Following Orders
- Independent Thinking
- Wound Care
- Walker and Cane Instruction
- Infection Prevention and Control
- Family Member Training
- Respectful and Compassionate
- Dependable and Responsible
- Progress Documentation
- Time Management
- Heavy Lifting
- Community Activities
- Status Updates
- Medication and Appointment Reminders
- Interdisciplinary Care
- Strong Ethics
- COVID-19 Safety Policies
- Multitasking and Organization
- Healthy Eating
- Developing Client Trust
- Range of Motion Exercises
- Skills Development
- Assisting with Daily Living
- Running Errands
- Emergency Situations
- Housekeeping
- Continuous Development
- Verbal and Written Communication
- Customer Complaint Resolution
- Call Answering and Routing
- Visitor and Customer Relations
- Greeting and Seating Clients
- Front Desk Operations
- Telephone Etiquette
- Positive Attitude and Energetic
- Directing Callers
- Setting Reservations
- Office Supplies and Inventory
- Telephone Reservations
- Front Desk Reservations
- Reminder Calls
- Call Transfers
- Patron Satisfaction
- Guest Registration
- Personable Demeanor
- Information Updates
- Availability Record Keeping
- Inquiry Requests
- Fee Collection
- Visitation Scheduling
- Welcoming Guests
- File and Records Management
- Personal Initiative
- Google Calendar
- Referral Verification
- Making Appointments
- Constructive Feedback
- Appointment Confirmation
- Menu Memorization and Presentation
- Age Verification
- Customer Service and Rapport
- Able to Lift 30 Pounds
- Transactions and Cash Handling
- Specials Promotion and Upselling
- Special Requests and Substitutions
- Warm and Friendly
- Cool Under Pressure
- Dining Room Cleaning and Upkeep
- Conflict and Complaint Resolution
- Team Player
- Food and Beverage Service
- Restaurant Operation
- PPE Guideline Compliance
- High-Volume Dining
- Customer Needs Assessments
- Customer Preferences
- Traffic Calming
- Place Settings
- Proper Food Storage
- Credit and Debt Card Processing
- Billing and Payment Processing
- Cash Register Operations
- Collaborative Relationships
- Phone Inquiries
- Safe Work Practices
- High-Volume Environments
- Wine and Liquor Service
- Station Preparation
- Cleanliness Standards
- Food Preparation and Safety
- Timely Food Delivery
- Assigning Tables
- Safe Handling Standards
- Courteous Phone Demeanor
- Vendor Relationships
- Customer Engagement
- Table Monitoring and Turnover
- Valid Food Handlers Certification
- Preventive Maintenance
- To-Go Order Preparation
- Large-Scale Events Planning
- Companionship and Emotional Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Success is not final, failure is not fatal: it is the courage to continue that counts."
Winston Churchill
Timeline
House Cleaner
Powers Cleaning
05.2019 - Current
Caregiver
Private Party
04.2019 - 09.2022
Waitress
Swinging Doors
10.2009 - 03.2012
Youth Care Worker
Independence
08.2009 - 01.2010
Event Assistant
Puttin On The Ritz
05.2007 - 09.2009
Para Ed
Mt. Spokane Highschool
09.2002 - 09.2004
Front Desk Receptionist
Camp Chevrolet
12.1999 - 02.2000
Bachelor Of Applied Science - Applied Psychology
GCU
Bachelor Of Applied Science - Family Psychology
Indiana University - Purdue University Indianapolis
High School Diploma -
Mead Highschool
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