Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Belman

Riverside,CA

Summary

Fast food employee skilled in working under pressure and adapting to new situations and challenges to best enhance the restaurant. Showing hard work,multitasking, time management, and team player. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Front of House Staff Member

Del Taco
Riverside
05.2024 - Current
  • Maintained knowledge of current menu items, prices, and promotions.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Prepared food items according to company standards for quality and presentation.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Maintained cleanliness of work area throughout shift.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Greeted customers, took orders, and provided product information.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Prepared drinks, ice cream and other special items to complete food orders.

IHSS Care Provider

Zenayda Lopez
Riverside, CA
02.2021 - Current
  • Provided assistance with mobility issues including walking and transfers from bed to wheelchair and chair.
  • Transported clients to medical appointments and social events.
  • Performed light housekeeping duties such as laundry and meal preparation.
  • Assisted clients with daily activities such as dressing, bathing, and toileting.
  • Assisted clients with grocery shopping and errands.
  • Maintained a clean, safe environment for clients in their homes.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Front of House Staff Member

Panda Express
Riverside, CA
04.2022 - 07.2023
  • Provided excellent customer service through friendly interactions with guests.
  • Maintained cleanliness of the restaurant, including tables, chairs, and floors.
  • Ensured customer satisfaction by providing prompt service and quality food items.
  • Supported other team members during peak business hours or special events.
  • Collaborated with kitchen staff to ensure timely delivery of meals to customers.
  • Performed opening and closing tasks such as cleaning duties, stocking supplies.
  • Organized take-out orders for customers in an efficient manner.
  • Responded promptly to customer inquiries regarding menus or services offered.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
  • Greeted guests upon arrival, providing a warm and welcoming atmosphere.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Education

Certification - Diagnostic Medical Sonography

ATI College
Norwalk, CA
01-2025

High School Diploma -

Ramona High School
Riverside, CA
05-2023

Skills

  • Greeting guests
  • Food presentation
  • Order Taking
  • Menu knowledge
  • Money Handling
  • Payment Processing
  • Guest Relations
  • Stock management
  • Multilingual
  • Team Collaboration
  • Complaint Handling
  • Handling Complaints

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Front of House Staff Member

Del Taco
05.2024 - Current

Front of House Staff Member

Panda Express
04.2022 - 07.2023

IHSS Care Provider

Zenayda Lopez
02.2021 - Current

Certification - Diagnostic Medical Sonography

ATI College

High School Diploma -

Ramona High School

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Emily Belman