Emily Beltran
Raytown,MO
Summary
Dedicated Direct Support Professional with expertise in medication administration, personal care, and behavior monitoring. Focused on enhancing client dignity and independence through safe community outings and reliable support. Skilled in documentation, communication, and teamwork, providing comprehensive care for individuals with intellectual and developmental disabilities. Committed to promoting patient wellness and safety while facilitating meaningful progress.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Direct Support Professional
ReflectionOfReality
Kansas City, Missouri
06.2026 - Current
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted residents with personal care and hygiene routines.
- Provided physical support and encouragement to individuals with mobility challenges, promoting safety and independence.
- Monitored client safety during home and community activities.
- Coached individuals to enhance independent skills through patient guidance and redirection.
- Accompanied individuals on outings to promote independence and integration into the community.
- Transported individuals to appointments and community outings.
- Documented care notes and behavioral observations for staff review.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Communicated needs and concerns with team members and families.
- Administered medications according to the care plan.
- Prepared meals and snacks based on individual service plans.
- Built trusting rapport with patients, facilitating quality care and ensuring their comfort.
- Supported individuals with daily living tasks at Reflection of Reality.
Driver/Dispatcher Office Assistant
Durham School Services
Pleasant Hill, Missouri
01.2012 - 08.2024
- Operated school buses for Durham School Services student transportation routes.
- Followed assigned routes and pickup schedules with punctual attention.
- Monitored student behavior and enforced safety rules during transit.
- Communicated route changes and delays with dispatch and school staff.
- Secured wheelchairs, seatbelts, and mobility equipment for student safety.
- Inspected brakes, lights, tires, and safety equipment before trips.
- Cleaned buses and reported maintenance issues to Durham School Services supervisors.
- Completed trip logs, vehicle reports, and daily paperwork accurately.
- Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working order.
- Supported dispatch operations for Durham School Services transportation routes and daily schedules.
- Assisted drivers with direction, schedule questions, and route concerns.
- Coordinated bus coverage for absences, delays, and service disruptions.
- Organized and filed transportation documents for easy retrieval. and maintained accurate office records.
- Responded to parent and school inquiries about bus service details.
- Monitored dispatch board, logs, and communication flow for transportation office.
- Compiled daily logs of dispatched vehicles and personnel for recordkeeping. of dispatched vehicles and personnel.
- Delivered goods and services to customers on time and in excellent condition.
- Provided HR administrative assistance to management team.
- Handled incoming calls and directed callers to the appropriate department or employee.
- Answered phones and routed voicemails to respective employees
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2022
Skills
- Direct patient care
- ADL support
- Medication administration
- Personal care assistance
- Hygiene assistance
- Behavior monitoring
- Safety monitoring
- Client support
- Client safety and first aid
- Patient assessments
- Patient care
- Care delivery
- Behavioral support
- Behavior redirection
- De-escalation techniques
- Support planning
- Support plan management
- Self-advocacy training
- Effective communication
- Communication skills
- Team collaboration
- Active listening
- Attention to detail
- Problem solving
- Problem-solving
- Adaptability and flexibility
- Multitasking and organization
- Cultural awareness
- Client advocacy
- Community integration
- Care documentation
- Client documentation
- Progress documentation
- Report writing
- Case management experience
- Infection control procedures
- Decision-making support
- State regulations
- Medical records management
- Appointment scheduling
- Transportation
- First aid and safety
- Emotional intelligence
- Positive reinforcement
- Wellness and nutrition knowledge
- Safety requirements
- Adaptive equipment use
- Indirect patient care
- Healthcare
- Community integration
- Care plan assessment
- Healthcare
- Positive reinforcement
- Safety requirements
Certification
- CPR
- first aid certification
- Medication aid level 1
Timeline
Direct Support Professional
ReflectionOfReality
06.2026 - Current
Driver/Dispatcher Office Assistant
Durham School Services
01.2012 - 08.2024
High School Diploma -
Penn Foster Career School