Emily Benedict
Jefferson,GA
Summary
A dedicated and detail-oriented professional with a strong foundation in Veterinary Medicine and extensive experience in laboratory operations. Leveraging a background in animal health and diagnostics, I bring a unique perspective to laboratory procedures, combining analytical skills with a deep understanding of biological systems. Currently excelling as a Laboratory Technician, being validated in the Tissue Culture process for the Marek's lab, ensuring accuracy and compliance with industry standards. Known for my precision, problem-solving abilities, and commitment to advancing scientific research, I am passionate about contributing to innovative solutions in the healthcare and life sciences sectors.
Overview
17
17
years of professional experience
Work History
QC Technician III
Boehringer Ingelheim Animal Health
Gainesville, GA
05.2024 - Current
- Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
- Assisted in achieving company objectives by providing accurate and timely data analysis for continuous improvement efforts.
- Contributed to customer satisfaction by promptly addressing quality-related issues, resolving complaints, and providing technical support as needed.
- Enhanced production efficiency through meticulous monitoring of manufacturing processes and equipment calibration.
- Conduct product testing according to Standard Operating Procedures. Provide accurate and concurrent laboratory results using data capture forms and laboratory Information management system (LIMS).
- Participate in preparation of reagents, positive controls and standards.
- Notify Manager of any problems and participate in trouble shooting and/or test problem resolution.
- Participate in revision of standard operating procedures.
- Conduct routine equipment monitoring.
- Understand and follow cleaning and disinfection procedures for all work areas.
- Maintain supply of consumables.
- Maintain accurate inventory logs.
- Understand and comply with QA and Regulatory requirements (9CFR, Outlines of Production, Change Control, Deviation, CAPA, etc.). Demonstrate a visible & tangible commitment to HSE, Lean Principles, and the Boehringer Ingelheim Values in all work related activities.
Veterinary Practice Manager
Veterinary Way Animal Hospital
Leesburg, GA
05.2023 - 05.2024
- Responsible for all day-to-day operations, including staffing, scheduling, client service oversight, strategic planning, financial oversight, doctor relations, team building & fostering communication in a brand new, state of the art veterinary clinic, as well as a fast-paced boarding, grooming, and pet day care facility.
- Improved clinician and technician efficiency, within the ten months, by utilizing PIMS system functionality
- Reviewed and updated clinical and clerical processes for maximum productivity & team satisfaction
- Mentored and guided staff through organizational challenges and changes with great morale improvement
- Worked closely with Veterinary Way Animal Hospital Team to meet hospital goals, including financial, productivity & patient care
- Mentored new managers, formally & informally
- Met and exceeded Cost of Good Sold goals through efficient inventory control & protocols
Veterinary Technician
Cuthbert Critter Care
Cuthbert, GA
02.2021 - 05.2023
- Assist 3 veterinarians in surgery, triage emergencies, assist in exams, administer certain vaccines.
- Currently the second receptionist doing primarily ordering, contacting sales representatives for various companies, performing maintenance on the equipment.
- The on-call technician, also doing kennel work on the weekends
Veterinary Technician
Plantation Centre Animal Hospital
01.2019 - 02.2021
- Manage clinic triage for emergency and critical care
- Surgical assistant to DVM's
- Obtain lab samples
Veterinary Technician
Thompson Veterinary Services
Barnesville, GA
01.2018 - 01.2019
- Assistant to DVM for on-site farm calls for small and large animals
- Surgical assistant to DVM
- Obtain lab samples
- Customer service & outpatient care communication
- Manage online pharmacy acquisitions
Veterinary Assistant
Auburn University Small Animal Hospital
01.2017 - 01.2018
- Managed clinic triage for emergency and critical care
- Front office patient check-in and communication
- Managed critical care/ICU patients
Veterinary Assistant
Memorial Drive Veterinary Clinic
01.2010 - 01.2018
- Assisted 4 DVM's in all areas of clinical patient care including on-site farm calls
- Surgical assistant to DVM's
- Customer service & outpatient care communication
- Back-up for front office
Teaching Assistant
PARAPRO
01.2008 - 01.2010
- Assisted teachers with lesson plans
- Classroom assistant for children ages 6 weeks to 10 years
Education
Bachelor of Science - Veterinary Science
Fort Valley State University
Fort Valley, GA12-2015
Associate of Arts - Early Childhood Education
Gordon State College
Barnesville, GA05-2011
Skills
- Laboratory techniques
- Sample preparation
- Microbiological testing
- Chemical handling
Timeline
QC Technician III
Boehringer Ingelheim Animal Health
05.2024 - Current
Veterinary Practice Manager
Veterinary Way Animal Hospital
05.2023 - 05.2024
Veterinary Technician
Cuthbert Critter Care
02.2021 - 05.2023
Veterinary Technician
Plantation Centre Animal Hospital
01.2019 - 02.2021
Veterinary Technician
Thompson Veterinary Services
01.2018 - 01.2019
Veterinary Assistant
Auburn University Small Animal Hospital
01.2017 - 01.2018
Veterinary Assistant
Memorial Drive Veterinary Clinic
01.2010 - 01.2018
Teaching Assistant
PARAPRO
01.2008 - 01.2010
Bachelor of Science - Veterinary Science
Fort Valley State University
Associate of Arts - Early Childhood Education
Gordon State College