Summary
Overview
Work History
Education
Skills
Timeline
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Emily Benedict

Jefferson,GA

Summary

A dedicated and detail-oriented professional with a strong foundation in Veterinary Medicine and extensive experience in laboratory operations. Leveraging a background in animal health and diagnostics, I bring a unique perspective to laboratory procedures, combining analytical skills with a deep understanding of biological systems. Currently excelling as a Laboratory Technician, being validated in the Tissue Culture process for the Marek's lab, ensuring accuracy and compliance with industry standards. Known for my precision, problem-solving abilities, and commitment to advancing scientific research, I am passionate about contributing to innovative solutions in the healthcare and life sciences sectors.

Overview

17
17
years of professional experience

Work History

QC Technician III

Boehringer Ingelheim Animal Health
05.2024 - Current
  • Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
  • Assisted in achieving company objectives by providing accurate and timely data analysis for continuous improvement efforts.
  • Contributed to customer satisfaction by promptly addressing quality-related issues, resolving complaints, and providing technical support as needed.
  • Enhanced production efficiency through meticulous monitoring of manufacturing processes and equipment calibration.
  • Conduct product testing according to Standard Operating Procedures. Provide accurate and concurrent laboratory results using data capture forms and laboratory Information management system (LIMS).
  • Participate in preparation of reagents, positive controls and standards.
  • Notify Manager of any problems and participate in trouble shooting and/or test problem resolution.
  • Participate in revision of standard operating procedures.
  • Conduct routine equipment monitoring.
  • Understand and follow cleaning and disinfection procedures for all work areas.
  • Maintain supply of consumables.
  • Maintain accurate inventory logs.
  • Understand and comply with QA and Regulatory requirements (9CFR, Outlines of Production, Change Control, Deviation, CAPA, etc.). Demonstrate a visible & tangible commitment to HSE, Lean Principles, and the Boehringer Ingelheim Values in all work related activities.

Veterinary Practice Manager

Veterinary Way Animal Hospital
05.2023 - 05.2024
  • Responsible for all day-to-day operations, including staffing, scheduling, client service oversight, strategic planning, financial oversight, doctor relations, team building & fostering communication in a brand new, state of the art veterinary clinic, as well as a fast-paced boarding, grooming, and pet day care facility.
  • Improved clinician and technician efficiency, within the ten months, by utilizing PIMS system functionality
  • Reviewed and updated clinical and clerical processes for maximum productivity & team satisfaction
  • Mentored and guided staff through organizational challenges and changes with great morale improvement
  • Worked closely with Veterinary Way Animal Hospital Team to meet hospital goals, including financial, productivity & patient care
  • Mentored new managers, formally & informally
  • Met and exceeded Cost of Good Sold goals through efficient inventory control & protocols

Veterinary Technician

Cuthbert Critter Care
02.2021 - 05.2023
  • Assist 3 veterinarians in surgery, triage emergencies, assist in exams, administer certain vaccines.
  • Currently the second receptionist doing primarily ordering, contacting sales representatives for various companies, performing maintenance on the equipment.
  • The on-call technician, also doing kennel work on the weekends

Veterinary Technician

Plantation Centre Animal Hospital
01.2019 - 02.2021
  • Manage clinic triage for emergency and critical care
  • Surgical assistant to DVM's
  • Obtain lab samples

Veterinary Technician

Thompson Veterinary Services
01.2018 - 01.2019
  • Assistant to DVM for on-site farm calls for small and large animals
  • Surgical assistant to DVM
  • Obtain lab samples
  • Customer service & outpatient care communication
  • Manage online pharmacy acquisitions

Veterinary Assistant

Auburn University Small Animal Hospital
01.2017 - 01.2018
  • Managed clinic triage for emergency and critical care
  • Front office patient check-in and communication
  • Managed critical care/ICU patients

Veterinary Assistant

Memorial Drive Veterinary Clinic
01.2010 - 01.2018
  • Assisted 4 DVM's in all areas of clinical patient care including on-site farm calls
  • Surgical assistant to DVM's
  • Customer service & outpatient care communication
  • Back-up for front office

Teaching Assistant

PARAPRO
01.2008 - 01.2010
  • Assisted teachers with lesson plans
  • Classroom assistant for children ages 6 weeks to 10 years

Education

Bachelor of Science - Veterinary Science

Fort Valley State University
Fort Valley, GA
12-2015

Associate of Arts - Early Childhood Education

Gordon State College
Barnesville, GA
05-2011

Skills

  • Laboratory techniques
  • Sample preparation
  • Microbiological testing
  • Chemical handling

Timeline

QC Technician III

Boehringer Ingelheim Animal Health
05.2024 - Current

Veterinary Practice Manager

Veterinary Way Animal Hospital
05.2023 - 05.2024

Veterinary Technician

Cuthbert Critter Care
02.2021 - 05.2023

Veterinary Technician

Plantation Centre Animal Hospital
01.2019 - 02.2021

Veterinary Technician

Thompson Veterinary Services
01.2018 - 01.2019

Veterinary Assistant

Auburn University Small Animal Hospital
01.2017 - 01.2018

Veterinary Assistant

Memorial Drive Veterinary Clinic
01.2010 - 01.2018

Teaching Assistant

PARAPRO
01.2008 - 01.2010

Bachelor of Science - Veterinary Science

Fort Valley State University

Associate of Arts - Early Childhood Education

Gordon State College

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