Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hi, I’m

Emily Benoit

New Iberia,LA
Emily Benoit

Summary

Dynamic and friendly barista with exceptional customer service skills honed at Cane River Pecan Company. Proven ability to maintain cleanliness and organization while fostering a positive atmosphere. Skilled in cash handling and menu memorization, contributing to improved customer satisfaction and repeat business through effective communication and problem-solving.

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.

Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2
years of professional experience
1
Certification

Work History

Cane River Pecan Company

Barista
04.2024 - 03.2025

Job overview

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Had to learn all ingredients on the food menu and what we could use for substitutions.
  • Learned where everything was in the stock room.

Dollar General Market

Cashier
08.2023 - 12.2023

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Clean any mess that was made from groceries or customer's by accident.
  • Stock shelves.

P & A Coteau Mart

Cashier
10.2022 - 02.2023

Job overview

  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Took customer's food orders.
  • Learned how to use all equipment in the kitchen.
  • Had to learn all ingredients on the food menu and how to cook everything on the menu.

Education

Westgate High School
New Iberia, LA

High School Diploma
05-2017

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Order taking
  • Cash register operation
  • Menu memorization
  • Coffee machinery
  • POS system operation
  • Hospitality service expertise
  • Food preparation
  • Coffee expertise
  • Inventory management
  • New hire training
  • Performance improvement
  • Drink customization
  • Espresso preparation
  • Food running
  • Excellent math skills
  • Ordering procedures
  • Conflict mediation
  • Sales expertise
  • Product displays
  • Table bussing
  • Basic math
  • Multitasking and organization
  • Clear communication
  • Team collaboration
  • Verbal and written communication
  • Workflow management
  • Table setting
  • Recipe adherence
  • Solid problem solver
  • Espresso machine operations
  • Menu design
  • Coffee and tea expertise
  • Dining room maintenance
  • Tea expertise
  • Calm demeanor
  • Display case merchandising
  • Hospitality and accommodation
  • Positive and professional
  • Front counter maintenance
  • Ingredient restocking
  • Speedy and efficient
  • Coffee brewing
  • Opening and closing coordination
  • Customer service
  • Teamwork and collaboration
  • Adaptable and flexible
  • Reliable and dependable
  • Cleaning and sanitizing
  • Hospitality and professionalism
  • Active listening
  • Multitasking
  • Flexible schedule
  • Multitasking Abilities
  • Relationship building
  • Food serving and preparation
  • Available weekends
  • Coffee and tea preparation
  • Resolving complaints
  • Organizational skills
  • Excellent communication
  • Cash register operations
  • Stocking supplies and retail products
  • Workstation maintenance
  • Order preparation
  • Coordinating orders

Accomplishments

  • Served individually made coffee drinks to over 50 customers daily.
  • Redesigned coffee menu for improved readability.
  • Memorized ingredients and recipes for 37 specialty drinks, which include coffee's, teas, and alcoholic beverages.

Certification

  • Barista Basics Certificate - Specialty Coffee Association (SCA).
  • Safe Food Handling Certificate - National Restaurant Association.
  • Louisiana Driver's License
  • ATC Vendor: Server Training (Online) for alcohol and tobacco control. State and City

Languages

English
Full Professional

Timeline

Barista

Cane River Pecan Company
04.2024 - 03.2025

Cashier

Dollar General Market
08.2023 - 12.2023

Cashier

P & A Coteau Mart
10.2022 - 02.2023

Westgate High School

High School Diploma

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Emily Benoit