Emily Bentley
Grand Bay
Summary
Responsible and reliable applicant. Willing to learn and perform new skills. Respectful and able to remain calm in hectic situations. Driven to be professional in all aspects. Always striving to go above expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
University Of South Alabama Digestive Health
11.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Electronics Sales Associate
Walmart
12.2019 - 11.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
- Kept pricing information current and informed customers of promotions and discounts.
Cashier
Walmart
11.2018 - 12.2019
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Reported pricing discrepancies to supervisor.
- Answered customer questions and provided store information.
Education
Medical Assisting
Saad Healthcare CMA Program
Mobile, AL05.2021
High School Diploma -
Alma Bryant High School
Irvington, AL05.2018
Skills
- Inventory Management
- Engaging with Diverse Customers
- Safety and Cleanliness Standards
- Customer Service
- Cleaning and Sanitizing
- Verbal and Written Communication
- Reliable and Responsible
- Team Cooperation
- Energy and Physical Stamina
- Goal Setting
- Vital Signs Measurements
- Injections
- Capsule Endoscopy Administration
- BLS Certified
Certification
- Certified Medical Assistant License
- Basic Life Support License
Timeline
Medical Assistant
University Of South Alabama Digestive Health
11.2022 - Current
Electronics Sales Associate
Walmart
12.2019 - 11.2022
Cashier
Walmart
11.2018 - 12.2019
Medical Assisting
Saad Healthcare CMA Program
High School Diploma -
Alma Bryant High School
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