Emily Bigalke
Jacksonville,FL
Summary
Highly skilled in problem-solving with a strong desire to continuously learn and exceptional communication abilities. Positioned to enhance team performance and drive positive outcomes. Eager to take on fresh challenges and propel organizational goals with unwavering dedication and enthusiasm. Proficient in fostering client relationships, ensuring customer satisfaction, and providing support. Seeking a long-term opportunity with potential for career growth.
Overview
11
11
years of professional experience
Work History
Homemaker
Self-employed
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Housekeeper
Rogue Regency Inn and Suites
01.2022 - 12.2022
- Maintained cleanliness and order in guest rooms, ensuring high standards of hygiene and presentation.
- Collaborated with team members to develop efficient cleaning schedules, enhancing workflow and productivity.
- Enhanced guest satisfaction through attention to detail in room preparation and personalized service delivery.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Housekeeper
Hampton Inn and Suites
01.2021 - 12.2021
- Maintained cleanliness and order in guest rooms, ensuring high standards of hygiene and presentation.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier, Customer Service
Ross Dress For Less
07.2020 - 12.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Enhanced checkout speed by optimizing transaction workflows and reducing wait times.
- Restocked and organized merchandise in front lanes.
Food Service Worker
Little Orchid
01.2020 - 07.2020
- Prepared and served meals in compliance with health and safety regulations.
- Operated kitchen equipment, ensuring proper use and maintenance for optimal performance.
- Collaborated with team members to streamline food preparation processes, enhancing efficiency.
Cashier, Order Taker, Customer Service
Taco Bell
01.2015 - 03.2019
- Collaborated with team members to enhance operational efficiency during peak hours.
- Monitored store environment for safety compliance and cleanliness standards.
- Resolved customer complaints promptly, improving overall service experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Computer And Information Sciences
Rogue Community College
Grants Pass, OR01.2015
High School Diploma -
Vineyard Christian School
Grants Pass, OR06.2013
Skills
- housekeeping
- customer service
- cashiering
- money handling
- hospitality
- cleaning
- stocking
- people skills
- face to face interactions
- professional customer interaction and relationship building
- speed and efficiency
- homemaking
- problem solving
- sales
- upselling
- customer satisfaction
- food service
LANGUAGES
English, some German
Timeline
Homemaker
Self-employed
01.2023 - Current
Housekeeper
Rogue Regency Inn and Suites
01.2022 - 12.2022
Housekeeper
Hampton Inn and Suites
01.2021 - 12.2021
Cashier, Customer Service
Ross Dress For Less
07.2020 - 12.2020
Food Service Worker
Little Orchid
01.2020 - 07.2020
Cashier, Order Taker, Customer Service
Taco Bell
01.2015 - 03.2019
Associate of Science - Computer And Information Sciences
Rogue Community College
High School Diploma -
Vineyard Christian School
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