Emily Bittick
Cleveland,TX
Summary
Compassionate and driven healthcare professional with 10 years of combined experience as a Certified Nursing Assistant, Unit Secretary, and background in Emergency Medical Services. Currently completing a Medical Assistant program and pursuing a Bachelor's degree in Health and Human Services. Known for being detail-oriented, proactive, and a strong advocate for patients, bringing a unique blend of clinical knowledge, administrative expertise, and a passion for delivering high-quality, patient-centered care.
Overview
10
10
years of professional experience
Work History
CNA
HCA Conroe Regional Medical Center
01.2016 - 09.2021
- Turned and repositioned patients using proper body mechanics to prevent pressure ulcers.
- Quickly responded to medical emergencies and codes. Assessed patients and provided life-saving interventions when necessary
- Skilled with using medical equipment such as glucometer, AED, EKG and oxygen delivery systems
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Documented activities and recorded information in EMR system.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with bathing and dressing to promote personal hygiene.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Supported needs of 26 patients under in-patient care
Unit Secretary
HCA Conroe Regional Medical Center
01.2016 - 09.2021
- Called patient consults
- Monitored unit supply levels and notified management of ordering needs.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Compiled and coded patient information or data in appropriate computer system.
- Routed laboratory or diagnostic results to appropriate staff.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Compiled physical and digital documents, charts and reports.
- Retrieved physicians' paperwork, including lab test requests.
- Managed unit call reception and routed calls to correct department.
- Communicated with patients with compassion while keeping medical information private.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Answered phone calls to provide assistance, information and medical personnel access.
- Arranged hospital admissions for patients as required.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Drafted and distributed memos and emails for entire unit.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Administrative Assistant
JV Industrial
05.2011 - 11.2014
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled incoming calls and directed callers to appropriate department or employee.
- Inventoried and ordered supplies for office.
- Maintained accurate department and customer records.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Responded to customer issues to provide immediate resolution and improve retention.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
- Prepared and prioritized calendars and correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Provided secretarial and office management support while building cooperative working relationships.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Bachelor of Science - Health And Human Services
WGU
Salt Lake City, UT05-2027
No Degree - Certified Medical Assistant
U.S Career Institute
Fort Collins, CO09-2025
CNA
Lonestar College
Kingwood, TX2015
High School Diploma -
Pasadena Memorial High School
Pasadena, TX05.2006
EMT
San Jacinto College District
Pasadena, TX05.2006
Skills
- Knowledgeable in clinical terminology and vital signs
- Experienced in emergency medical response
- Incident triage
- CPR and BLS certification
- Facilitated daily living tasks in compliance with HIPAA standards
- Facilitated emotional and social well-being for patients
- Executed unit secretary responsibilities in an inpatient setting
- Administered personal care following state and federal regulations
- Office management expertise
- Attention to detail
- Infection control practices
- Emergency response
Education and Training
- Bachelor's of Science in Health and Human Services ( In progress)
WGU - Salt Lake City, Utah
Expected completion 2027
- Medical Assistant Certified Program
U.S Career Institute - For Collins, CO
Expected complation 09/2025
- CNA
Lonestar College - Kingwood, TX
Completed 2015
Credential expired 2022
Timeline
CNA
HCA Conroe Regional Medical Center
01.2016 - 09.2021
Unit Secretary
HCA Conroe Regional Medical Center
01.2016 - 09.2021
Administrative Assistant
JV Industrial
05.2011 - 11.2014
High School Diploma -
Pasadena Memorial High School
Bachelor of Science - Health And Human Services
WGU
No Degree - Certified Medical Assistant
U.S Career Institute
CNA
Lonestar College
EMT
San Jacinto College District
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