Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Emily Blake

Emily Blake

Big Rapids,MI

Summary

Dynamic professional with a proven track record at Apex Sports and Entertainment, excelling in problem-solving and effective communication. Successfully developed training materials that enhanced team performance and service quality. Skilled in allergen awareness and venipuncture, consistently ensuring high standards and exceptional customer service in fast-paced environments, studying nursing at Ferris State University to pursue my dream.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ice Cream Maker

Diary Queen
Hillsdale, MI
05.2025 - Current
  • Crafted various ice cream flavors following Dairy Queen's established recipes.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Assisted in training new team members on equipment and procedures.
  • Collaborated with team members to streamline production processes efficiently.

Manager

Apex Sports and Entertainment
Jackson, MI
03.2023 - Current
  • Oversaw daily operations for events and activities at Apex Sports and Entertainment.
  • Developed training materials to elevate team performance and service quality.
  • Monitored staff performance, addressing issues to maintain high standards.
  • Enforced customer service standards while resolving problems to ensure quality service.

Barista

Jilly Beans
Hillsdale, Michigan
06.2022 - 02.2024
  • Prepared espresso-based drinks following Jilly Beans' specific recipes and standards.
  • Maintained cleanliness and organization of workstations during busy shifts.
  • Assisted customers in selecting beverages and food items from the menu.
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team members to ensure smooth service during peak hours.

Education

High School Diploma -

North Adams - Jerome
North Adams
05-2024

Bachelor of Science - Nursing

Ferris State University
Big Rapids, MI

Skills

  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Allergen awareness
  • Blood collection techniques
  • Venipuncture
  • Butterfly needle technique

Certification

  • Phlebotomy License
  • CPR
  • Stop the Bleed Training
  • Criminal Justice Certification

References

References available upon request.

Timeline

Ice Cream Maker

Diary Queen
05.2025 - Current

Manager

Apex Sports and Entertainment
03.2023 - Current

Barista

Jilly Beans
06.2022 - 02.2024

High School Diploma -

North Adams - Jerome

Bachelor of Science - Nursing

Ferris State University

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