Summary
Overview
Work History
Education
Interests
Timeline
Generic

Emily Block

Gypsum,CO

Summary

As the Community Development Coordinator for the Town of Avon, I am looking to further my career in local government and grow my skillset in a new and exciting role with Eagle River Water and Sanitation District.

Overview

11
11
years of professional experience

Work History

Community Development Coordinator

Town Of Avon
01.2023 - Current
  • Coordinate and assist with duties and daily tasks of both planning and building departments
  • Manage permit processing for planning and building applications, ensuring the process moves along in a timely manner
  • Oversee records management system for the department
  • Interact with Town of Avon community members on a daily basis, answering questions about anything from permit processing to general municipal code related inquiries
  • Attend all Planning and Zoning Commission meetings, create agendas and packets, record meeting minutes, coordinate ordering of meals and ensure that all minutes and records of decision are signed and stored properly
  • Coordinate with multiple departments including public works, clerk's office, and more to ensure all facets of each development project is taken care of
  • Assist with Town Council reports, updates and municipal code amendments as needed

Events and Corporate Partnerships Manager

Bravo! Vail
06.2021 - 01.2023
  • Responsible for the planning and execution of all donor events and concerts from contract negotiation to event completion, with a heavy emphasis on multiple back-to-back events throughout our festival season (mid-June through mid-August)
  • Collaborate with local event venues, caterers, rental companies, florists, and more to successfully orchestrate all events within a strict budget
  • Oversee a team of 3 interns throughout the festival season and ensure their success within the development team
  • Work hand in hand with our in-house production crew to ensure proper setup of event venues through clear communication and expectations
  • Work with Events Committee to gain donor insight on events, and come up with creative ideas for new and unique offerings
  • Form relationships with donors and ensure our events make them feel appreciated and important to the organization
  • Responsible for cultivating relationships with existing corporate sponsors and in-kind donors, as well as securing new partners each festival season
  • Create detailed sponsorship proposals and agreements for each organization
  • Communicate with multiple departments to ensure all corporate sponsorship requirements are met, i.e. marketing recognition, signage, event invitations, ticketing benefits, etc.

Event Sales Manager

Grand Hyatt Vail
09.2019 - 06.2021
  • Responsible for contracting and execution of all weddings and local social events at the Grand Hyatt Vail
  • Create proposals for prospective clients, conduct site tours of the hotel and engage in detailed and thoughtful conversation about their needs and desires for their event
  • Execute and negotiate contracts based on previous conversations
  • Cultivate relationships with local wedding planners to establish rapport and generate new wedding inquiries for the hotel
  • Attend local networking events to connect with fellow industry professionals and promote the hotel for future events
  • Manage client relationships and serve as main point of contact from initial inquiry through completion of the event
  • Collaborate with clients on menu selection, room setup, and overall logistics leading up to and on the day of the event
  • Communicate with all departments at the hotel, as well as local vendors to ensure a smooth and seamless event
  • Navigated the COVID-19 crisis and worked with all current clients to either re-schedule, cancel, or adjust their event based on current county guidelines

Sales, Event, Marketing Coordinator

Manor Vail Lodge
07.2018 - 09.2019
  • Receive initial inquiries from prospective clients, and qualify leads depending on their needs and our availability
  • Conduct site tours with prospective clients, meeting and event planners when requested by Director of Sales
  • Create and send out proposals to prospective clients when requested by Director of Sales
  • Assist with creation and detailing of group contracts
  • Responsible for entering any details of new prospective groups into Delphi, and updating definite group details as needed
  • Assist with group prospecting efforts in order to gain new business for our property
  • Assist Catering Manager in planning and execution of events including menu planning, creating BEO's, setup and servicing of events
  • Serve as an additional point of contact for clients leading up to and throughout the duration of their event
  • Responsible for planning and execution of all in-house events, as well as certain external events assigned to myself by our Catering Manager
  • Assumed responsibility for all aspects of event planning and served as the main point of contact for clients throughout transitionary periods in-between Catering Managers
  • Oversaw revision of our Banquet Menu and worked with Food & Beverage director, Catering Manager and Executive Chef to create a menu featuring contemporary and creative options for clients
  • Assist Director of Marketing with updating advertising material and marketing collateral throughout the hotel
  • Assist with promotion of our restaurant on property via social media, participation in local events, and Concierge outreach

Concierge

Four Seasons Resort and Residences Vail
11.2017 - 07.2018
  •  Establish rapport with guests and owners via phone, email correspondence and face to face interaction on a regular basis
  • Coordinate with guests to plan upcoming trips to the Four Seasons, and assist with activity and dining reservations 
  • Answer guest inquiries regarding activities, dining, transportation and more around the Vail Valley 
  • Develop and maintain positive relationships with local vendors and restaurants
  • Responsible for researching local events and creating weekly "Concierge Recommends" handout with colleagues to provide to guests
  • Maintain and update reservation information in Concierge Smart
  • Responsible for billing certain activities to guest rooms and/or group master accounts via Opera reservations system
  • Assist with Front Desk duties when necessary

Concierge

The Westin Riverfront Resort and Spa
09.2017 - 11.2017
  •  Establish rapport with guests via phone, email correspondence and face to face interaction on a regular basis
  • Coordinate with guests to plan upcoming trips to The Westin, and make activity and dining reservations for both this summer season as well as the upcoming winter season
  • Answer guest inquiries regarding activities, dining, transportation and more around the Vail Valley 
  • Maintain and update reservation information in GoConcierge system
  • Develop and maintain positive relationships with local vendors and restaurants

Human Resources Generalist

The Sebastian Vail
11.2016 - 08.2017
  • Responsible for managing the on-boarding process from job offer to start date
  • Quickly developed positive and trusting relationships with employees, department heads and managers
  • Assist with resolving employee relations issues when they arise and conducting investigations when necessary in a professional manner
  • Answer questions related to benefits, paid time off, time card issues, and any other HR related issues that arise
  • Responsible for creating and sending out monthly newsletter and monthly Birthday and Anniversary cards
  • Plan and execute all employee recognition events, including Employee Appreciation Day, Employee of the Quarter reception, and more
  • Proposed and implemented a new Paid Time Off policy that is more competitive with neighboring properties
  • Proposed and assisted with the implementation of an employee engagement survey
  • Re-vamped our recruiting process and developed relationships with local hospitality schools, including University of Denver and Johnson and Whales.

Vail Mountain Recruiter

Vail Mountain Human Resources
11.2014 - 11.2016
  • Responsible for filling over 4,000 seasonal jobs throughout the winter season.
  • Organized job fairs for Vail Mountain, attended job fairs at other organizations throughout the valley and at colleges in the Denver/Boulder area.
  • Worked closely and developed positive and functional relationships with Mountain Managers, Directors, Corporate Talent Acquisition team and Vail Human Resources team to ensure jobs are posted and filled in a timely manner.
  • Acted as a valuable business partner to all mountain managers; offered advice on best practices, worked together to handle difficult candidate situations, provided valuable input on recruiting strategies.
  • Responsible for recruiting process from start to finish for all management positions at Vail Mountain; brainstormed sourcing strategies, conducted initial phone interviews, set up regular meetings with Hiring Managers, wrote final offer letters.
  • Shadowed and assisted Vail HR Generalists throughout employee relations cases, helped plan and organize employee recognition opportunities, assisted in training and development of Mountain Managers.


Talent Acquisition Concierge

VAIL RESORTS
06.2014 - 11.2014
  • Responsible for the initial screening of all winter seasonal mountain operation positions and all entry-level corporate positions.
  • Assisted Talent Acquisition Manager with completion of various daily tasks
  • Conducted sourcing of various Internet sites for potential candidates
  • Increased number of applications by strategically posting job requisitions on various websites such as Craigslist and Indeed.

Education

Bachelor of Arts - Political Science and Sociology

University of Colorado
Boulder, CO
2014

Interests

Active participant of the Colorado lifestyle. Former member and officer of the University of Colorado Equestrian Team. Avid skier, hiker, bike rider.

Timeline

Community Development Coordinator

Town Of Avon
01.2023 - Current

Events and Corporate Partnerships Manager

Bravo! Vail
06.2021 - 01.2023

Event Sales Manager

Grand Hyatt Vail
09.2019 - 06.2021

Sales, Event, Marketing Coordinator

Manor Vail Lodge
07.2018 - 09.2019

Concierge

Four Seasons Resort and Residences Vail
11.2017 - 07.2018

Concierge

The Westin Riverfront Resort and Spa
09.2017 - 11.2017

Human Resources Generalist

The Sebastian Vail
11.2016 - 08.2017

Vail Mountain Recruiter

Vail Mountain Human Resources
11.2014 - 11.2016

Talent Acquisition Concierge

VAIL RESORTS
06.2014 - 11.2014

Bachelor of Arts - Political Science and Sociology

University of Colorado

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Emily Block