Emily Bonilla
Savannah,GA
Summary
Detail-oriented administrative professional skilled in managing office correspondence and maintaining accurate records. Proven ability to enhance customer satisfaction through effective communication and multitasking.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
BBB BIG BEAR BUILDERS INC
Miami, FL
01.2024 - 02.2025
- Managed office correspondence and ensured timely delivery of communications.
- Organized meetings and maintained schedules for multiple team members.
- Prepared and filed documents using electronic filing systems efficiently.
- Assisted in payroll processing and maintained employee records accurately.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Appointment Scheduler
First Class Detail
Fort Lauderdale, FL
06.2023 - 11.2023
- Managed online booking system to facilitate seamless appointment scheduling.
- Communicated with clients to provide service details and answer inquiries promptly.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Maintained accurate records of patient appointments in computer system.
- Answered incoming calls from potential new patients and existing patient inquiries.
Education
Associate of Science - Emergency Medical Services
Miami Dade College
Miami, FLSkills
- Critical thinking
- Customer service
- Effective multitasking
- Telephone etiquette
- Problem-solving
- Data entry
References
References available upon request.
Timeline
Administrative Assistant
BBB BIG BEAR BUILDERS INC
01.2024 - 02.2025
Appointment Scheduler
First Class Detail
06.2023 - 11.2023
Associate of Science - Emergency Medical Services
Miami Dade College
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