Emily Bonovetz
Portage,WI
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Media Coordinator
Bigfoot Zipline Tours
Wisconsin Dells, WI
05.2023 - Current
- Contributed to company growth by identifying new media opportunities and expanding into emerging channels.
- Optimized advertising campaigns for better audience reach and engagement through targeted placements.
- Stayed current on industry trends and best practices, implementing innovative ideas to keep campaigns fresh and engaging for audiences.
Supervisor
Bigfoot Zipline Tours
Wisconsin Dells, WI
05.2022 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Work with 200+ customers per day
- Train employees on safety protocols
- Oversee daily operations to prevent potential accidents while on high alert for any potential issue that could arise
Server
Buck And Honey’s
Waunakee, WI
11.2022 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Tour Guide
Bigfoot Zipline Tours
Wisconsin Dells, WI
06.2018 - 05.2022
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
- Entertained tour guests for maximum engagement, fun, and lasting memories
- Built personal relationships with guests to promote positive experiences.
Education
Bachelor of Science - Graphic Design
University of Wisconsin - La Crosse
La Crosse, WI05.2022
Associate of Arts -
University of Wisconsin - Baraboo/Sauk County
Baraboo, WI05.2018
High School Diploma -
Portage High School
Portage, WI05.2016
Skills
- Communication Skills
- Time Management
- Respectability
- Intercultural competence
- Organized
- Adobe Illustrator
- Adobe Photoshop
Timeline
Media Coordinator
Bigfoot Zipline Tours
05.2023 - Current
Server
Buck And Honey’s
11.2022 - Current
Supervisor
Bigfoot Zipline Tours
05.2022 - Current
Tour Guide
Bigfoot Zipline Tours
06.2018 - 05.2022
Bachelor of Science - Graphic Design
University of Wisconsin - La Crosse
Associate of Arts -
University of Wisconsin - Baraboo/Sauk County
High School Diploma -
Portage High School