Summary
Overview
Work History
Education
Skills
Timeline
Barista

Emily Borer

Port Angeles,WA

Summary

Productive Barista accustomed to delivering excellent customer service while making and serving coffee and specialty beverages. Polished in following recipe and presentation standards and maintaining clean, hygienic workspace. Familiar with sanitation regulations and dedicated to customer satisfaction.

Overview

4
4
years of professional experience

Work History

Barista

7 cedars casino
06.2021 - 12.2021
  • Operated cash register, collected payments, and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Barista

Cedar box smoke shop
03.2020 - 12.2020
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Managed 7 team members and handled scheduling, training and conflict resolution.
  • Supported highest standards of conduct and service to support company reputation.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.

Bank Teller

Kitsap Bank
07.2017 - 03.2019
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Counted and packaged currency and coins.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Reconciled cash drawer and resolved discrepancies.
  • Provided customer records, account statements and copies of checks.

Education

GED -

Olympic College
Bremerton, WA
03.1997

Skills

  • Calm under pressure
  • Safe food handling practices
  • Coffee expertise
  • Espresso machine operation
  • Up-selling
  • POS system operation
  • Food preparation
  • Team Leadership
  • Speedy and efficient
  • Work ethic
  • Decision-making

Timeline

Barista

7 cedars casino
06.2021 - 12.2021

Barista

Cedar box smoke shop
03.2020 - 12.2020

Bank Teller

Kitsap Bank
07.2017 - 03.2019

GED -

Olympic College

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Emily Borer