Emily Bottoms
Mount Shasta,CA
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
11
11
years of professional experience
Work History
E-Commerce Business Owner
ProjectNaturescape
Mount Shasta, CA
02.2018 - Current
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Product Management: Acquisitions, Sales, Manufacturing, Marketing, Shipping, Customer Service.
- Oversee daily operations of small business including customer service and financial management
- Ensure compliance with applicable laws and regulations while running the business
- Photograph products for sale and post pictures online to increase visibility and showcase current product availability
- Maintain accurate and complete records of all business transactions and interactions
- Developed business plan and strategy to grow small business
- Create budget and monitor expenses to stay within budget limits
- Created online store presence through website design, content management and SEO optimization.
- Compose descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
Realty Office Assistant
A1 Realty & Rentals, Janene Tobey
Dunsmuir, California
11.2014 - 02.2017
- Provided administrative support including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Created and maintained accurate records of rental contracts, payments, and other related documents.
- Responded promptly to tenant requests and complaints, resolving issues in a timely manner.
- Ensured compliance with federal, state, and local regulations regarding rentals and leases.
- Advised tenants on their rights and responsibilities under existing lease agreements.
- Provided guidance to tenants regarding maintenance issues including repairs, cleaning, landscaping services.
- Reviewed rent rolls regularly to identify any discrepancies or arrears owed by current or former tenants.
- Monitored occupancy levels across all units and identified opportunities for increasing revenue through increased occupancy rates.
- Updated and maintained rental agreement files and documents.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Paralegal; Unlawful Detainer Assistant
Shasta Legal Services
Redding, CA
11.2013 - 02.2014
- Provided administrative support to senior management team for all unlawful detainer matters.
- Proofread documents prior to distribution to ensure accuracy of content.
- Coordinated special projects as assigned by management staff.
- Entered data into databases accurately and efficiently.
- Archived confidential material securely following established procedures.
- Gathered and sorted data for reports and files.
- Handled confidential information with discretion and integrity.
Education
Paralegal - Law Civil
Blackstone Law
Allentown, PA11-2013
Associate of Arts - Business Administration
California State University - Chico
Chico, CA06-2004
Some College (No Degree) - Business Administration
College of The Siskiyous
Weed, CASkills
- Tenant relations
- Compliance Monitoring
- Business Administration
- Property Management
- Grounds Maintenance
- Tenant and eviction laws
- Rent collection
- Fair housing mandates
- Legal knowledge
- Multi-family property management
- Maintenance knowledge
- Lease Renewals
- Skilled multi-tasker
- Property Inspections
- Administrative Support
- Goal-Oriented
- Business processes and procedures
- Creative Problem-Solving
- Clear Communication
- Property Tours
Timeline
E-Commerce Business Owner
ProjectNaturescape
02.2018 - Current
Realty Office Assistant
A1 Realty & Rentals, Janene Tobey
11.2014 - 02.2017
Paralegal; Unlawful Detainer Assistant
Shasta Legal Services
11.2013 - 02.2014
Paralegal - Law Civil
Blackstone Law
Associate of Arts - Business Administration
California State University - Chico
Some College (No Degree) - Business Administration
College of The Siskiyous